HI All This is not a rant, but an effort to understand whether my expectations of Bike Shop work on my bicycle are not to high. Here is a summary of my experience over the last 2 years 1 - Full Service to get a Bike 70.3 Race Ready (this fact was stated at check in) > Chain never re-lubed. I was still a bit of a bike novice and only realized this when the umpteenth person told me to urgently get that lubed as I struggled up the hill in East London (Stellenbosch Shop) 2 - Ceased Rear Mountain Bike Disc (my doing) > Advice was to replace rear caliper. This was done and I was called to come and collect. But as I walked out of the shop the rear wheel dragged behind me, worst than when dropped off (different Stellenbosch shop) 3 - Loose Handle Bar Bolts > Quick Pop In into a Cycle Lab before closing the day before 94.7. I flew in and wanted a cycle shop to check all nuts and bolts as I took some of it apart for flying. I observed how they quickly went over all of the bolts, without a torque wrench. I specifically said I was here for it to be done correctly as I could have done it by hand as well (I did not own a torque wrench then). Manager said his guys can feel the torque. I insisted on the wrench, which they then did, only to discover that 2 of the 4 handle bar bolts was not fastened at all back home 4 - Fit new Tyres to Mountain Bike (Tubeless) - R375. > Due to injury I did not ride immediately. A month or so later, discovered that I cannot even pump the wheels beyond 2 bar before they explode of the rims with Stans all over the show. Take bike to 4th Stellenbosch shop only to be pointed out how extremely wavy the rim type was fixed to the rim, prevented proper seating. 5 - Last shop in Stellenbosch fixing the above problem, put tyre on in wrong rotational direction (but this guy did the job for me for free, so I am not to disappointing) Is this just normal and the level of quality I should expect from bike shops, or what? I went to 5 shops! I am trying to understand what expectations I should have? PS, I went back to Shop 1 and 2 and they just blamed the guy working in the back. That why I did not take the bike back as I hate owners who do that
