Babbas September Race Online entries

[leeu52]

Our family do the monthly Babba's Lodge races because we like the track, people, location and participants.

 

We always enter online although the website is very slow, especially registering 4-5 people every time.

 

This month the link from Cyclelab/Online Entries/MountainBiking/Babba'sLodge is:

 

1. Extremely slow from ID number screen right through to payment.

2. The credit card payment function bombed out, although it all worked perfectly on the Vori-Berg online registration.

 

I already notified:

1. Babba'sLodge online feedback option (10 days ago)

2. Cyclelab online e-mail address 4 days ago

3. Franco Sport e-mail address 4 days ago.

4. SMS to Andre de Beer on 0824905061 3 days ago.

 

No response or feedback from any of the above. I see 20 people managed to register so far.

 

Please tell me what I should do to better resolve this situation.

 

Thanks

Edited September 7, 2011 by leeu52

[leeu52]

The plot thickens....although the credit card interface returned nothing, I received two e-mailed payment confirmations!

Only 3 to go! Good luck to all those of you that still want to register online!

[Team SL]

Our family do the monthly Babba's Lodge races because we like the track, people, location and participants.

 

We always enter online although the website is very slow, especially registering 4-5 people every time.

 

This month the link from Cyclelab/Online Entries/MountainBiking/Babba'sLodge is:

 

1. Extremely slow from ID number screen right through to payment.

2. The credit card payment function bombed out, although it all worked perfectly on the Vori-Berg online registration.

 

I already notified:

1. Babba'sLodge online feedback option (10 days ago)

2. Cyclelab online e-mail address 4 days ago

3. Franco Sport e-mail address 4 days ago.

4. SMS to Andre de Beer on 0824905061 3 days ago.

 

No response or feedback from any of the above. I see 20 people managed to register so far.

 

Please tell me what I should do to better resolve this situation.

 

Thanks

 

Leeu,

 

What is the cost of doing this family entry

 

cheers

 

Clive