Jump to content

Excellent service from Solomons Lynwood


DVB

Recommended Posts

All too often one is quick to criticize our levels of service received, yet once great service is received, no mention is made of it. To this end I wish to commend Solomons & especially Alone (service manager) for outstanding service.

 

I got a late entry to Sani2C (Sunday evening) & had to leave for Sani on Tuesday. I took my bike in to Solomons in Lynwood on Monday & was informed that the bike would be ready on Tuesday morning before I left for Underberg.

 

On Tuesday I collected the bike. New gear cables & the small crank blade had been replaced. The bottle cage screws were stripped & Alone installed a new bottle cage system on my seat post. A new tire was fit & topped up with tire sealant. The bike was lubed & checked for squeaks & irritating noises.

 

The bike performed flawlessly for the full 3 days. It is really reassuring to be able to just climb on your bike & ride & not have to stress about your bike.

At Sani after the ride, your bike is washed by the staff there. All I did was lube the chain afterwards.

 

We ended 62 'nd after 3 days of awesome trail riding. Next time it will be on a dual suspension bike.

 

Thanks again for great service. ????

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

Settings My Forum Content My Followed Content Forum Settings Ad Messages My Ads My Favourites My Saved Alerts My Pay Deals Help Logout