hayleyearth Posted April 10, 2016 Posted April 10, 2016 It is no secret that I am madly in love with my Intense Tracer 275. Our relationship started back in April 2013 already with over 6000km shared most with me smiling from ear 2 ear, I can honestly say that I still don't desire 'an upgrade'. It is probably one of my best decisions made ever in my life thus far and that was without even riding or fitting such a bike. I knew I was taking a chance with buying one because of them not having support in SA (even then Paragon that got it in for me I could/would not have called 'support'), but now there is nothing ACCEPT my contact with Sam Wilson @ Intense CA, USA. I had an accident and needed a new swing arm (details in another thread). Not only did he send that, but both top and bottom link too. Because of the incident it wasn't covered under warranty (which I was okay with) and the charge was only $300 for the parts (which I don't think was bad). I placed the order the 30th March, parts was with me on the 5th April. That is faster than most local stores can send things locally. BIG thumbs up Mr. Sam, you have given me confidence to stick with Intense for many many more years to come (if the feeling I get from riding the bike wasn't enough reason already).
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