Disappointing Bike Shops

[Tony datoy]

Jeez dude where did you go, to Game or Makro?

It felt like Makro, I couldn't believe it.

[fabes]

I have always had exceptional service from Jason and Mark from good2go, however I must concur that most bike shops most certainly don't go out of their way to provide a service to the ordinary man on the street. Earlier this year I wanted to buy a Santa Cruz, I couldn't even get a quotation out of the dealership; the perception I got was don't waste my time buddy. Sorry for you, I now ride a Pyga.

 

I usually order parts online from Naas or Janos from Evobikes. Once again I have only had exceptional service from them, they have even sent parts overnight from CPT to DBN when I needed them urgently at no extra cost.

 

I walked into a bike shop in Pietermaritzburg looking for a short stem, the salesman handed me something that looked like it was fabricated on the street corner, I asked him; what sort of bike do you think I ride, offering me this piece of ****; he was taken back when I told him he didn't have a bike in his shop equal to mine. My point is; don't judge a book by its cover, how hard can it be to establish the customers needs and provide a solution? I mean it's not like we are trying to buy bicycle parts from a hardware store.

 

T

You my hero bro

[plane^driver]

I have always had exceptional service from Jason and Mark from good2go, however I must concur that most bike shops most certainly don't go out of their way to provide a service to the ordinary man on the street. Earlier this year I wanted to buy a Santa Cruz, I couldn't even get a quotation out of the dealership; the perception I got was don't waste my time buddy. Sorry for you, I now ride a Pyga.

I usually order parts online from Naas or Janos from Evobikes. Once again I have only had exceptional service from them, they have even sent parts overnight from CPT to DBN when I needed them urgently at no extra cost.

I walked into a bike shop in Pietermaritzburg looking for a short stem, the salesman handed me something that looked like it was fabricated on the street corner, I asked him; what sort of bike do you think I ride, offering me this piece of ****; he was taken back when I told him he didn't have a bike in his shop equal to mine. My point is; don't judge a book by its cover, how hard can it be to establish the customers needs and provide a solution? I mean it's not like we are trying to buy bicycle parts from a hardware store.

T

Each to there own, just another example. I emailed about couple "online" retailers about some hubs and spokes, one of them being Evobike. Im still waitng on a reply from all of them....

 

I will stick to my LBS in Kempton Park...