Warboy Posted August 12, 2016 Posted August 12, 2016 Just want to give ASG and Rudy Project a big shout out for their incredible aftersales service! I bought a pair of Rudy Project Exowind sunny's about 18months ago from ASG in Pretoria... those one's with the ImpactX lenses etc etc...So about a month ago the Polarizing filter on the lens became a bit loose in the bottom corner and started to de-laminate.I contacted ASG and Tanya said I should bring them in , with the POP and they will check it out for me...Finding the proof of Purchase was impossible and I went to their offices and showed Tanya the glasses . They took the glasses and gave me a brand new pair of Rudy Project Swifty ImpactX as a warrantee replacement, without any questions!Now this is service Gents and I would support them and Rudy project in the future without any doubts! Thanks ASG and Tanya, I appreciate your professional manner in resolving the problem , no questions asked!Werner
W Smith Posted August 12, 2016 Posted August 12, 2016 I fully endorse your sentiments. Recently the lens of my Genetyk sunglasses cracked and was replaced in a very short space of time by Tanya with a new pair of Rydon sunglasses since the Genetyk range had been taken off the market. This excellent service means that I will always be a loyal supporter of ASG.
Recommended Posts
Archived
This topic is now archived and is closed to further replies.