Garmin Express not connecting

[New Landy new life]

Hi Guys

 

Hope I am posting in the correct forum.

 

My Garmin Express as well as my Forerunner 945 no longer want to connect to each other via my home WiFi which has always worked in the past.

 

When I make my cell phone into a hotspot to the laptop, then both the watch and Garmin Express are able to find each other and do their syncing and updates etc. no problem.

 

I have tried the Garmin Website for help via their live chat (USA I think) as well as the RSA helpline who's number "does not exist any longer" when I try dial it but no luck with either.

 

Anyone have this happen to their router no longer allowing Garmin nor their Watch to find an  internet connection ?

 

My router at work my Watch can connect to but we are not able to download Garmin Express.

 

Maybe Eskom power failures upset my home router ?

 

I did a hard reset on the home router and reset name and passwords again but everything else in the house connects to the Wi-Fi except Garmin ?

 

Bit puzzled here.

Edited June 2, 2022 by New Landy new life

[Frosty]

1. use Garmin Connect on your phone and pair your device there.
    
2. plug your charger into you phone and into the USB point on your computer.
   then you can drag and drop your workout into Garmin Connect webpage (import).

[New Landy new life]

19 minutes ago, Frosty said:

1. use Garmin Connect on your phone and pair your device there.
    
2. plug your charger into you phone and into the USB point on your computer.
   then you can drag and drop your workout into Garmin Connect webpage (import).

Hi Frosty

 

I do use Connect Garmin App on my phone under most circumstances but the Updates to software I think work through Express only ?

[Frosty]

While I get that the device can update over wi-fi, it also has the ability to update in more than one way:

https://www.nstec.com/how-to-update-garmin-forerunner-945-software/#11
 

Table of contents

1. how do i update my garmin 945 firmware?

2. how do i update my garmin operating system?

9. how do i update my garmin without a computer?

10. how do i manually update my garmin watch?

11. can i update garmin from iphone?

12. can i update my garmin via bluetooth?

 

 

[LeftBhind]

Had a similar problem after a windows upgrade.

Needed to uninstall and re-install Garmin express to get it working again