Shimano E-TUBE app not working properly

[Mongoose!]

I am trying to deactivate "Synchronized shift mode" on my Di2 12 speed  105 groupset.

when go into the menu -- "Operation" option in the app the option is there but turns white with no response.

Internet connection is fine. All batteries (shifters and Shimano battery fully charged).

I have tried the following without success 

- Uninstall and reinstall the app (Android) - thus it is the newest version.

- all firmware for shifters and derailleurs is up to date.

 - Shimano battery was disconnected for while and reconnected again.

- groupset does connect - I deleted it and reconnected it with a "fresh" Bluetooth connection. / Phone restarted

 

- Tried this without the app - not working

12-speed Di2 synchro shift LEDs

• Blue (2 seconds): Manual shift
• Flashing blue (2 times): Shift mode 1
• Flashing blue (3 times): Shift mode 2

Groupset talks 100% through my phone to my Garmin device (gear indicator battery life etc.)

 

Any advice will be highly appreciated 🙏 - (I was able to do it in the past.)

 

 

 

 

 

 

Edited Thursday at 10:52 AM by Mongoose!

[agilwolf]

Maybe delete the Synchronised Modes from the App and "Apply" the change?  In theory you should then have Manual Mode only.  Or "program" / Add a Semi-Synchronous mode and "apply"?

[Mongoose!]

54 minutes ago, agilwolf said:

Maybe delete the Synchronised Modes from the App and "Apply" the change?  In theory you should then have Manual Mode only.  Or "program" / Add a Semi-Synchronous mode and "apply"?

thanks.  👍 is it possible to delete from the app's menu?

Edited Friday at 04:41 AM by Mongoose!

[agilwolf]

Yes

 

If you go into the mode on the App, you can delete (3 dots top right).  Once done, go out of the mode screen, and apply.

 

Send me a PM if you get stuck and I'll share my cell, if you want to do a call...

[Mongoose!]

2 hours ago, agilwolf said:

Yes

 

If you go into the mode on the App, you can delete (3 dots top right).  Once done, go out of the mode screen, and apply.

 

Send me a PM if you get stuck and I'll share my cell, if you want to do a call...

Thanks

[Silicone Mafia]

You can also do it on your Garmin device, Sensor/ Sensor detials/Shifting mode, I can change it during riding. 

[Mongoose!]

1 hour ago, Silicone Mafia said:

You can also do it on your Garmin device, Sensor/ Sensor detials/Shifting mode, I can change it during riding. 

Thank you so much. Really appreciate 🙏