Props to Mr Look

[Guttersnipe]

I am going through a phase with my bike that involves breaking things - dinging brand new wheelsets, stripping bolts, and generally waging destruction.

A couple of weeks ago I had a very intimate encounter with a pedestrian, and busted my Look Keo pedal body. Replacement bodies aren't available, which my lbs apparently didn't know, and after a frustrating to-and-fro I evenutally contacted Mr Look.  Less than 24 hours later a new set of Keos had arrived in Cape Town from Johannesburg and I had them in my hands.

Applause all around for Mr Look. Now if I can just get my wheel sorted I can ride Rollercoaster this weekend ... Lets see if the HED crowd can respond with similar alacrity.

 

[Mr LOOK]

Enjoy....and safe cycling!

[wisecrack]

Must agree if every supplier was as efficient and professional as MR LOOK we would not have any issues regarding guarantee and after sale service.

 

Sorted out my lbs regarding the recall on some of the Keo carbon axles was a hassle free experience.

 

PS: After all that sucking up can I have my new LOOK XL frame please

 

[Iwan Kemp]

Yip, he's send stuff from Jhb to CT for me as well and was super quick and helpful. Always answers emails, PM's and phone calls. Well done.