Tandemuis

100%

Look at above post please.

I need to apologize to @Bub Marley. My wife explained to me that not all brokers have the same agreements, facilities and leverage with insurers in order to do certain things. She said that some brokers have to fight and work 10 times as hard for their clients, in order to get the same results. She explained that they have a couple of million in one of their accounts from which they pay certain clients directly without the insurance company, and every month they square up with the insurers and get their money back. While other clients go the normal route and get paid by the insurers directly. This combined with 20+ brokers in a single building, with other buildings across South Africa, who can move their entire combined book to a different insurer if another insurer gives them too much trouble, also gives them the leverage to "get away" with certain things. I have personally heard her on the phone once, telling a branch manager of one of the insurance companies that she will move her entire book away from them if they do not pay out her client's claim immediately. After that phone call she phoned said company's CEO who then immediately arranged for payment. The branch manager phoned back 20 minutes later, very apologetic. She explained to me that this is NOT the norm and she only gets to do that a handful of times a year. She explained that they are actually very privileged and it is not that easy actually and not a given. I have just come accustomed to this and her handeling our insurance and our friends insurance....and for some reason thought that this is how it works everywhere and that if brokers can't do this, they are somehow at fault. She also explained that if you do not have those agreements you are at the mercy of how someone elses day is going on that specific day. She further explained that what is normal for them doesn't necessarily constitute as normal for someone else and in fact can be difficult or impossible for someone else. Insurance companies change branch managers, contacts come and go, relationships are not forever and sooner or later someone has to fight harder in order to get something. So, I want to apologize to @Bub Marley. I am truly sorry for what I said. I have learned from this, that to never assume something as normal just because it is normal to me. I apologize for saying that you only do the minimum.

You get brokers and then you get brokers. Some will do everything thay can for you and treat you fairly and not treat you like a criminal, while others will do the bare minimum and and do payouts on the assumption that you are a criminal. Glad you got yours sorted!

Thank god you are not my broker! So you are one of "those" brokers that don't fight for their clients. Great. Just doing the bare minimum for that commission...LOL *********** I have since learned some things and the above statement that @Bub Marley only does the minimum is not true. Here follows what I have learned from my wife who is a broker... Again, I apologize to @Bub Marley. **************** I need to apologize to @Bub Marley. My wife explained to me that not all brokers have the same agreements, facilities and leverage with insurers in order to do certain things. She said that some brokers have to fight and work 10 times as hard for their clients, in order to get the same results. She explained that they have a couple of million in one of their accounts from which they pay certain clients directly without the insurance company, and every month they square up with the insurers and get their money back. While other clients go the normal route and get paid by the insurers directly. This combined with 20+ brokers in a single building, with other buildings across South Africa, who can move their entire combined book to a different insurer if another insurer gives them too much trouble, also gives them the leverage to "get away" with certain things. I have personally heard her on the phone once, telling a branch manager of one of the insurance companies that she will move her entire book away from them if they do not pay out her client's claim immediately. After that phone call she phoned said company's CEO who then immediately arranged for payment. The branch manager phoned back 20 minutes later, very apologetic. She explained to me that this is NOT the norm and she only gets to do that a handful of times a year. She explained that they are actually very privileged and it is not that easy actually and not a given. I have just come accustomed to this and her handeling our insurance and our friends insurance....and for some reason thought that this is how it works everywhere and that if brokers can't do this, they are somehow at fault. She also explained that if you do not have those agreements you are at the mercy of how someone elses day is going on that specific day. She further explained that what is normal for them doesn't necessarily constitute as normal for someone else and in fact can be difficult or impossible for someone else. Insurance companies change branch managers, contacts come and go, relationships are not forever and sooner or later someone has to fight harder in order to get something. So, I want to apologize to @Bub Marley. I am truly sorry for what I said. I have learned from this, that to never assume something as normal just because it is normal to me. I apologize for saying that you only do the minimum.

This is not treating your customer fairly. If I have a loss and have received the AOL, you cannot force me to buy from a certain place. Or a certain item. What if after the loss I decide that I no longer want to ride a bike? It seams that this needs to be investigated further as this sounds like the perfect opportunity for brokers and insurers to "take a little from the top"... If something is insured for 10K and it is a loss and AOL was received, the client cannot be forced to replace that item. They can buy whatever they want. Treat the customer fairly.

If the FSB ever gets information on people doing this, they will never sell insurance ever again!

You could always tell them that you no longer want to buy a bike. Get the cash, buy a bike anyways and tell them you changed your mind.

The assessor cannot determine how they pay him. This is not treating the customer fairly. They decided to pay the customer out. He can ask for the cash. This forces the client to unfairly, only shop at one option. The client has the right to buy from whoever and also whatever the client wants to buy. The client doesn't even have to buy a bike. He can go and buy cats and dogs if they so choose.

You need a proper broker dude...

@Earn_your_turns...This right here...you need a broker.

So you don't have a broker? Because they would sort this out for you. Ask around in your area for one. Okay so my wife answered and said you must tell them that you found a private deal and you would like a cash settlement.

I sent my wife a message asking her what your options are. Will get back to you as soon as I hear from her.

What insurance company is this? My wife is an insurance broker and have been for 25 years. This is ridiculous! The money for your claim should be paid into your bank account. You can then buy whatever you want with it, from whoever you want, you don't even have to buy a bike!

This is not treating the customer fairly! I hope you found a decent broker after that. I would be livid beyond measure if that had to happen to my family.

A voucher? The insurance is paying you in a voucher format? I would ask for the money to be paid into my bank account.

Very nice scenery!

Apart from normal checks on drive train, frame, suspension and wheels, i suggest the following: Carbon frame, do the coin test. Check service history. Check bearings for play.

Let's just say the perp will be "lost" in under 0.01 seconds and will need assistance to get home...

No need to point anything....no need to aim...there is no tiny beam...

Infrared laser, above 5mW and between 800 nm and 1300 nm....it should do the trick nicely and instantly...better yet, it will be permanent. Built into a very very small flashlight housing with a reflector and lense.

Whahahahahaha!!!!

Aaaaaaand we are off! Grabbed my first handful of popcorn....I have a feeling this will have more drama than Real Housewives Of Pretoria!