Kindly permit me to respond on behalf of Le Peloton. It is not our custom as a distributor to participate in forums of this kind, but in the light of the serious allegations made, as well as the responses, we deemed it appropriate to offer some balance to the discussion and reassure both our current and potential future customers of our commitment to the highest possible standards in dealing with matters of this kind. I have first hand knowledge of this event. I participated in the initial evaluation of the warranty claim when we received the frame on 18 February 2009. We immediately submitted the claim to Specialized International as we are required to do. The following day we received a decline from Specialized International, with the recommendation that we offer the dealer a crash replacement frame as per our crash replacement policy. This was communicated to the dealer and a crash replacement invoice issued to the dealer on 20 February 2009. The issue was complicated by the fact that this was an '08 frame and only '09 frames were available as replacement. In accordance with standard Specialized International Warranty Terms and Conditions, customers are liable for any redundancy/upgrade replacements where the original item is no longer available as replacement. In this instance the dealer insisted this was a warranty issue based on a defective design in the frame. This frame has been in production for some time and continues to be sold and used worldwide without this being raised as an issue. As such we persisted with what we considered to be a generous offer to the dealer. This matter protracted until recently, when this thread was posted. I submit pictures of the frame, without opinion, as an illustration of the incident (the original poster did not have the pics the Hub was requesting). In addition, and in reply to other posts, a simple perusal of the standard terms and conditions of the Specialized International Warranty will indicate that the frame alone carries a limited lifetime warranty with the original purchaser of the product. Suspension components are specifically excluded as they are covered by a limited one-year warranty. I strongly urge all Specialized (and other brand) users to familiarize themselves with their Warranty conditions. In conclusion I wish to place on record that decisions taken by Le Peloton in this regard have in no way been influenced by this thread. They were made after consultation with the dealer concerned and took place some time ago. No doubt readers can draw their own conclusions. <?: prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Mark