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MarcHD

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    https://getstokedonline.co.za/

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  1. Definitely won't need to rebuild the wheels thankfully! The internal drive system (the ratchets themselves) are significantly different between EXP and Star Ratchet systems, but the freehub itself is identical apart from the aforementioned finishings and end cap. I'm surprised you cannot find the original Star Ratchet freehub anymore unless the current distributor came to the same conclusion and just ordered EXP freehubs to save on inventory costs. Hopefully that freehub for sale is indeed a DT Swiss compatible one. Best of luck
  2. It's hard to tell from the photos, but from what I can tell I'm not convinced that's a DT Swiss freehub. Certainly the laser etchings are not the same, but then it has been several years since the Star Ratchet patent expired and this could simply be another brand's copy of the DT Swiss version. I would reach out to the seller and ask them to send photos of the free hub internals (teeth that interface with the ratchets)
  3. That's unfortunate... The correct SKU / Part number is: HWRAAL00S3114S That being said, the EXP freehub will also work retroactively on Star Ratchet hubs - the only difference is the finish is matte instead of gloss and the end cap has a machined notch for easier purchase when removing. You can find the EXP version here: https://evobikes.co.za/product/dt-swiss-240-driver-body-for-xx1/?add-to-cart=90241&srsltid=AfmBOooRj3btpACgyQnSrT6YJjaPUwdpjU0iP3EuhBOWQINOuBKy9IdL
  4. Huge respect to Matt and the team, both current and former, who made Bikehub the institution it is today!
  5. I was going to reply, but then I remembered I'm not in the cycling industry anymore. Goodluck with that
  6. Hi Kuys, Apologies for taking a while to reply to you. I actually no longer work in the cycling industry since Feb and further to this Aero Agencies are now the new distributor for DT Swiss All that aside though, bearings are a very tricky one as there are so many factors involved that dictate whether they last long or not. In specific relation to your question: I must point out that the 370 hub is a more affordable hub compared to the rest of the range, in part due to having some costs saved by way of things like seals being less tight, bearings being of a lower tier / quality et al This would explain why models like your 350 hubs or the 240 hubs are known to last 10,000km or more as they have very tight tolerances and better bearings with higher quality seals - all coming at a premium cost of course. In short: I don't think it's impossible for bearings on a 370 to last a year and the best solution to avoid wear, premature or otherwise, is to upgrade to better quality bearings and to check the internals of your hub regularly. I know this is probably not the answer you were hoping for, but of course DT Swiss are (from my experience) very understanding of customer's frustrations so if it happens again they would almost certainly come to the party for you. Happy riding!
  7. Thanks @droo! @Old school - Happy to assist you with whatever is required to get your post working again as they are indeed covered by a lifetime warranty as per the link/image above. If you are able to provide us with your preferred local bike shop I would be happy to reach out to them in order to get the warranty/service process started so long to avoid further delay Thanks for your assistance!
  8. Thanks for your support and kind words Glenn!
  9. Hi there, Thanks for reaching out! The SLR 1 wheels of this generation use the DT Swiss 360 (3pawl) internals so you have two available options here: 1. If you wish to stay on 3pawl internals we offer the 3pawl freehub (and matching end cap if you are changing drive trains) here: https://getstokedonline.co.za/product/dt-swiss-shimano-11spd-road-freehub-for-3-pawl-hubs/ 2. If you wish to upgrade your 3pawl internals to the Ratchet LN (same internals & drive system as the famous Star Ratchet from DT) you can find the upgrade kits here: https://getstokedonline.co.za/product/dt-swiss-3pawl-to-ratchet-ln-upgrade-kit-alu-freehub/ Note: The latter will require both the lock ring tool for removal (of 3pawl ring) and the lock ring tool for assembly (of the Ratchet ring) - these we do sell separately or alternatively you can let us know what store you prefer to have do the upgrade for you and we can make sure they have the tools required. Hope this helps - please get in touch should you need further assistance:
  10. Hey Hubber's That time of the month again! As you've come to expect, every month we are still doing educational posts around DT Swiss and products using DT Swiss designs. This time we are covering a new system introduced to the market in 2022 which has superseded the 3-pawl hub internals as DT's most affordable forward drive system: The Ratchet LN system Internally, Ratchet LN uses the same mechanism as the well-known Ratchet System. The difference in the system lies in the seal placement. To ensure the convertibility of pawl hubs, the seal had to be fixed to the freehub body on Ratchet LN hubs. Hubs with the classic Ratchet System or Ratchet EXP have their sealing on the hub shell. The following are a list of hubs and wheelsets in which the Ratchet LN system can be found. Note that in each of these examples it is the current generation (2022 onward) being referred to 370 hubs 360 hubs 1900 series wheels 1800 series wheels Certain OE models of wheels such as Roval, mentioned previously How to identify DT Swiss Ratchet LN Hub Internals (In order of importance): End caps removable by hand No cone wrench required. If it doesn't come of by hand it's not DT Swiss. Period. Stop right here. Do not waste any more time. Internals are made up of two unmistakable ratchet rings Hub seal is located on freehub (arrow) Freehub and end cap have "Ratchet LN" laser etched on Upgradeable from 3-pawl Further to this, should you be running the 3-pawl system in your hub currently, you can upgrade to the new Ratchet LN system The Ratchet LN upgrade kit includes the threaded ring, ratchets with 18 teeth, spring, shim ring, spacer and the freehub body. It is available with a standard Shimano HG, SRAM XD and Shimano MICRO SPLINE freehub body. For conversion, the DT Swiss 3-pawl ring nut removal tool and the DT Swiss Ratchet ring nut removal tool is required. Until next time hubbers!
  11. Good morning Hubbers' Shew, another year, another month, and Jan-u-worry is almost over already! First and foremost we would like to wish all of you a safe and successful year ahead. Times are tough and we hope you're all healthy and happy. For our first post of the year we will continue with last year's theme of informing the audience about how to quickly and easily identify DT Swiss hub internals so as to know whether they are on the right track to sourcing the spares and/or tools required to service or upgrade these hub(s) Today we are looking at the literal and spiritual successor to the Star Ratchet system: The Ratchet EXP The Ratchet EXP represents the continuation of the same core ingredients that made that forward drive system so legendary, namely: unrivalled reliability, performance and ease of maintenance. Ratchet EXP internals are found in the following wheels and hubs 180 hubs (alu shell) 240 hubs (matte shell) 1100 series wheels - Post model year 2021 (180 hub) 1400 series wheels - Post model year 2021 (240 hub) 1200 series wheels - Post model year 2021 (180 hub) 1501 series wheels - Post model year 2022 (carbon rim) Certain OE models of wheels such as Roval and Syncros mentioned previously How to identify DT Swiss Ratchet EXP Hub Internals (In order of importance): End caps removable by hand No cone wrench required. If it doesn't come of by hand it's not DT Swiss. Period. Stop right here. Do not waste any more time. Internals are made up of two ratchet rings with matching teeth However, unlike the Star Ratchet system, one of the ratchets is threaded in the hubshell (arrow) One cylindrical (non tapered) spring (1) Requires red shim between spring and freehub Axle Spacer is an unmistakable anodized red (2) This spacer is 10.7mm in length and not 15.4mm like in the Star Ratchet system Freehub and end cap usually have their intended drivetrain laser etched on
  12. As the official agents for Formula I can confirm this is the case. Formula brakes need Formula mineral oil to perform at their optimum as well as keep their warranty
  13. Hi Christo, Thanks for reaching out! As mentioned in the above posts regarding DT Swiss: "End caps removable by hand No cone wrench required. If it doesn't come of by hand it's not DT Swiss. Period. Stop right here. Do not waste any more time." I'm afraid what you have is definitely not DT Swiss internals, and you would need to contact the store who you purchased the bike from or contact Scott Bikes directly to find out what internals it uses Hope this helps and good luck!
  14. Hey Hubbers' Another month and it's time for another tech post! This time we would like to cast an eye toward the past in order to look at what is now considered obsolete technology from the early days of DT Swiss hub manufacturing... ...Or is it really? When you consider we still get requests for spares to service these hubs when they were discontinued over a decade ago, that truly speaks volumes of the reliability of DT hubs! We're of course talking about the 2-pawl hubs As the name suggests, this hub is characterized by it's distinctive 2-pawl forward drive system which uses a different arrangement to the previously discussed 3-pawl hubs. This is the only hub in the DT Swiss range which requires cone wrenches to remove the end cap and only has a Shimano HG freehub option as these hubs were discontinued before SRAM XD was even introduced over a decade ago! How to identify DT Swiss 2-pawl Hub Internals (In order of importance): End caps require cone wrench to remove The only model of hub in the DT range that does Pawls are housed in a steel carrier (circled) Opposing teeth housed in the freehub Not the hubshell like in almost all other pawl designs Uses needle bearings (arrow) As we still get requests for spares for these hubs, Get Stoked does try to carry what we can, however due to the ever decreasing demand for this hub we are slowly phasing these spares out. If you are rolling on one of these hubs and you require spares please don't hesitate to reach out to your dealer or to Get Stoked as DT does also try their best to keep spares available still and we will always try our best to assist you! Hope this helps Hubbers and may you all have a fantastic festive season!
  15. Southern Cross and Bel Aire will require your contacting the builders as they are a tight community who put bloody sweat and tears into building with a strict "no build, no ride" policy Chat to Johnty Neethling and/or Adi Van Der Merwe about Bel Aire Chat to the Trails Crew about Southern Cross Others: Potato trails no longer exist UCT are open to anyone There are some jumps in CBD as well, but not sure who built or maintains them.
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