Tiny K Posted November 3, 2011 Share Guys, I just have to say a great thanks to Matthew at EasyGis for such AWESOME service! A few months ago my Garmin premium HRM started giving 'funny' readings - like 58bpm when climbing a hill 70Km into a race. I had tried all the solutions to get it to work - electro gel on sensors, completely saturated strap, new battery, adjusting the tension of the strap (tighter and looser), and nothing seemed to help. I got the Edge 800 with cadence sensor and HRM from the States, so if I had to try get a replacement, it had the possibility of being an uphill battle. I remembered a while back corresponding with Matthew re Garmin maps for the unit, so I gave him a call. He said to send the HRM up to him and he would get the guys from Garmin to test the unit for me, so I sent it to him. It is still under warranty as the unit was bought in Jan - 1 year warranty. Gave him a call today to find out what was up with the HRM. He emailed back a little later to say that the unit is faulty and that they would be sending a replacement unit. AWESOME service I say! :clap: I will definitely buy my maps from him for my Edge 800 at the end of this month Link to comment Share on other sites More sharing options...
George Nel Posted November 4, 2011 Share Guys, I just have to say a great thanks to Matthew at EasyGis for such AWESOME service! A few months ago my Garmin premium HRM started giving 'funny' readings - like 58bpm when climbing a hill 70Km into a race. I had tried all the solutions to get it to work - electro gel on sensors, completely saturated strap, new battery, adjusting the tension of the strap (tighter and looser), and nothing seemed to help. I got the Edge 800 with cadence sensor and HRM from the States, so if I had to try get a replacement, it had the possibility of being an uphill battle. I remembered a while back corresponding with Matthew re Garmin maps for the unit, so I gave him a call. He said to send the HRM up to him and he would get the guys from Garmin to test the unit for me, so I sent it to him. It is still under warranty as the unit was bought in Jan - 1 year warranty. Gave him a call today to find out what was up with the HRM. He emailed back a little later to say that the unit is faulty and that they would be sending a replacement unit. AWESOME service I say! :clap: I will definitely buy my maps from him for my Edge 800 at the end of this month I buy all my units from him,awesome service Link to comment Share on other sites More sharing options...
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