Mis-selling at my local bike shop?

[westonla]

I recently purchased a Giant TCR road bike from my local bike shop. Whilst the salesman was explaining everything to me he informed me that the group set was Shimano Ultegra. Indeed, when looking it looked like all parts where Ultegra. However, the other day i took the back wheel off to clean the cassette properly, only to find it was a Shimano 105 cassette. Is this standard practice? Should i be upset? I feel like i was mis lead in what i was buying...but being fairly new to the sport i am not sure.

[Tumbleweed]

Which TCR? The Composite 1?

[LukeV-2]

No I'd go back there and tell them to put ultegra on free of charge. Right there and then... Just on principle, you cant mislead a customer..

[Tumbleweed]

The Composite 1 comes stock with mostly Ultegra and 105 cassette and chain.

[westonla]

TCR Composite 2 (i am fairly sure)

[Roulier]

Where did you see that it was a 105 cassette? Could it be that you might be mis-reading the 10S for 105 on the cassette. No?

[westonla]

Correction it is the TCR Composite 1 cost just over R20k

[patches]

I'm not too clued up on road bikes, but often on MTBs it is standard practice to have certain parts a "model behind" on the groupset.

 

ie. if the bike has XT rear derailleur is might have an XT cassette, chain and front derailleur, but it is common for those parts to be SLX. Some bikes even do it with shifters. SRAM X9 rear derailleur, but X7 front derailleur and shifters

[Tumbleweed]

TCR Composite 2 (i am fairly sure)

 

That also contains a mix of Ultegra and 105. What front derailleur do you have?

[westonla]

Roulier - good point. I read it on the inside of the smallest cog. And a 10s would be an acceptable cassette? Thanks, Luke

[westonla]

Tumbleweed the front derailleur is Ultegra

[FrankTank]

Don't worry - it comes like that from the manufacturer. See the specs below:

http://www.giant-bicycles.com/en-us/bikes/model/tcr.composite.1/9007/48839/

 

Also like that on the TCR Advanced 2011 model that costs $3200:

http://www.giant-bicycles.com/en-us/bikes/model/tcr.advanced.1/7309/44336/

[Tumbleweed]

Tumbleweed the front derailleur is Ultegra

Then it's most likely the Composite 1. The 2 has a 105 FR.

 

Edit: missed your correction. That is factory spec for the Composite 1.

[westonla]

Many thanks. It sounds like it was a rookie error not to know exactly what all the parts were, but I am comforted that I haven't been ripped-off. The shop is excellent so glad to hear that they did not mis-lead me.

[Tumbleweed]

It's a lot cheaper to replace 105 than Ultegra. Enjoy the ride. TCRs are awesome machines.

[Tumbleweed]

You misunderstand. The 10S stands for 10 speed and is printed on the spacers beween the cogs. The model of the cassette is found on the lockring on the outside of the smallest cog. eg CS6600 for an Ultegra cassette

Shifters Shimano Ultegra

Front Derailleur Shimano Ultegra

Rear Derailleur Shimano Ultegra

Brakes Shimano Ultegra

Brake Levers Shimano Ultegra

Cassette Shimano 105 11-28, 10-Speed

Chain Shimano 105

Crankset Shimano Ultegra, 34/50

Bottom Bracket Shimano BB71, Press Fit