Easton / Wayne- What a joy

[Kango]

Decided about 8 months to buy a set of Easton EA90 SLX's. That was after a lot of reading and searching for the "best" all round wheels.

These wheels would be only used for racing.

Big was my disappointment when after about 400Km I broke a spoke on the back wheel. I weigh 80kg and a mediocre rider. Right in the middle of the spoke. i could not believe this. Along with this was the further misfortune that I lost the 400km old Schwalbe Ultrimo.

I immediately started to research "Breaking spokes on Eastons".

Armed with this info I returned the wheel to Wayne Pheiffer Cycles (Port Elizabeth) ready to fight, only to be told "Don't worry we will sort it out".

Great was the joy when I was phoned and told that the wheel will be completely respoked and the tube and the tyre will also be replaced.

 

I think this is truly going the extra mile. Very difficult not to carry on supporting Wayne and Easton.

 

Thanks

[DaLoCo]

That is the normal experience with Wayne Pfeiffer Cycles. They have even brought a wheel through to Jbay for me once....

Edited March 28, 2012 by DaLoCo

[fabes]

Always a pleasure to shop there