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Posted

Guys, I bought a brand new Merida Big Nine with Crossrides. I was heavily impressed with the bike until today, after 38 km's, the freehub started to show some play. I opened the hub, but it has no locknuts to aadjust, only a circlip. I then realised that the play is coming from the thru-axle end caps. Any help to solve it? I hate hub play on my bike.

Posted

Are you talking about play in the freebody or lateral play in the wheel from lack of preload on the hub bearings? I can't see how axle end caps could cause the former.

 

If it is the latter, check if the axle is tight. If not, the bearing preload will need to be set. How to do this differs from wheel to wheel, but manuals are available if you look.

Posted

I checked it again. Tightening the thru-axle doesn't help. It's definitely the axle bearings preload that needs to be set but there is no way to set it. It only has a circlip and a few washers that keeps the axle in place.

Posted

Strange. I've checked the manuals and I can't see any way of doing it either - the only advice they give is to moose up the axle till there's no play, which it sounds like you've already done with no success.

 

Get your LBS to give Dragons a shout, they may know more since they're the agents and all... at worst it might be a warranty issue, at best there's something simple that we're missing.

Posted

I have checked on the web for answers. Seems like all New Mavic's are giving **** regarding play on the freehub axle. I will try and make a crush washer that pushes out onto the circlip and see what that does. Hopefully minimise the amount of play.

Posted

I'd still give the agents a shout and see if they've got a fix - since it's a new wheelset and therefore still in warranty I'd be hesitant to bodge anything because it'll kill your chances of recourse to the manufacturer if it either doesn't work or does turn out to be a warranty issue.

 

But that's me - I like free stuff. I also like manufacturers of expensive toys to stand by their product rather than forcing the consumer to make a plan on their behalf.

  • 2 weeks later...

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