Cracked Specialized Toupe Saddle

[Tomik]

Hey guys.

 

Not sure if this is a 'wear and tear' thing so wanted to get your opinions.

 

My reasonably expensive saddle cracked through on both sides just in front of the rear rail attachment points on a normal road ride - no crash/extra weight. I weigh 73kg's for Pete's sake...This is the first time this has happened and on a fairly expensive saddle too.

 

Do you think the guys at Specialized would stand behind their product and give me a new one? It's about two years old now and i mostly ride on the weekends.

 

Can't attach a pic as it's too big.

[Butterbean]

The worst they can say is no. Ask them.

 

Sounds like something they should replace tho... Hope you get it sorted

[Rudi Pollard]

My phenom saddle did the same after 2 years and they replaced it with a brand new one

[davidl]

A friend of mine experienced the same with two specialized romin saddles. His was less than a year old and both were replaced. Could be a manufacturing fault causing the carbon saddles to crack.

[Tomik]

Thanks guys. I'll take it in to a Spez store nearby and see what they say. Will report back tomorrow.

 

And don't worry, I won't rant about it if I don't get a new one.

 

On a related topic, I recently got good service from the RockShok agents in CT (don't know who they are) - they replaced the blown main head seals of my dropper post for free even though it was out of warranty. I guess it was a commonly known flaw on that model.

[Tomik]

OK, I took it to Cyclefunatics in Durbanville and the friendly guy said he'd send it back to Specialized what they say if I had proof of purchase.

 

I didn't.

 

Nice of them to offer that though seeing as the saddle was close to 5 years old.

 

Moral of the story: keep your receipts! :-)