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Posted

What's the product/defect?

 

It's tyres... i could be the one that wrong, and maybe it is a normal thing. That is why i wanted Easybike to comment first.

Posted

It's tyres... i could be the one that wrong, and maybe it is a normal thing. That is why i wanted Easybike to comment first.

 

Hi TAAHIRWP

 

Thank you for your message. Please forward through your Name and contact/email details so that we can check up on this for you and check for your email.

 

All emails are replied to as soon as possible and we dont have any waiting for a response at this stage.

 

Did you also give us a call?

 

Regards

EasyBike

Posted

Hi TAAHIRWP

 

Thank you for your message. Please forward through your Name and contact/email details so that we can check up on this for you and check for your email.

 

All emails are replied to as soon as possible and we dont have any waiting for a response at this stage.

 

Did you also give us a call?

 

Regards

EasyBike

 

Thanks for the reply Easybike, PM sent

Posted

Hi Taahir

 

Thank you for your message.

We have been checking up on this for you as well as why we did not receive your email.

It appears that your email was in our Spam folder and blocked because of the size of your email.

It was a 15MB email and the server blocked this.

We just have a report in the spam folder that the email was blocked.

Sorry about the inconvinience caused.

 

Would you be able to send through the email with the pictures in a smaller format?

 

Regards

EasyBike

Posted

I have always had excellent service from them. However , when I needed to contact them i.r.o. an order for goods that were not in stock at the time of placing the order , I failed to contact them as the window on their website is not user friendly . The fields that I had to complete were not accepting my details , like order confirmation no. , etc .

 

Hi Tromp

 

We have looked into the Contact Page not accepting your details.

It appears that if you leave a space before or after your email address, name, contact number etc the info will not be accepted. We are having this looked into and changed.

However in the mean time please feel Free to contact us directly.

Email: sales@easybike.co.za

 

Regards

EasyBike

Posted

See I told you okes not to worry! EasyBike always delivers

 

P. S. EasyBike when are you guys running specials again, I'm thinking 27.5 conti's tubeless (raceking & xking) at real bargain prices

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