Reporting abuse

[Waffles]

I have been experiencing abuse tactics from two certain members, or one person with two accounts, on the hub who use a team effort to try and lower the price of an item to a rediculous amount.

 

The messaging has been in an extremely rude manner, including what'sapp comversation, and one account has even negatively rated me when I said I was not willing to take his offer.

 

I would like to ask if I could forward all the correspondence to an administrator of bikehub to try and improve the experience for everyone.

 

I am sure I am not the first person that this tactic has been used on.

[Matt]

Hi Warren,

 

Sorry to hear of this experience.

 

You can report this via the following channels:

 

1. Hit the report button on content / user profile. This submits an alert to our moderation team for review.

 

2. Submit a ticket via our Support Page: https://www.bikehub.co.za/support

 

3. Email us directly: support@bikehub.co.za

 

Email might be best in this scenario if you need to attach any correspondence. Please send through the details and we'll look into the matter.

 

Regards,

Matt

[Waffles]

Thank you Matt for all your help. I will do as suggested shortly.

 

Regards

Warren