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Matt

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  1. Evening @RobertWhitehead, ok so instead of a klap you come in from the left wing hurling insults at our team. How to make friends and fast track your support requests. You mentioned in October last year that the platform was “extremely buggy”. At the time I asked for further info in order to address, but no such feedback has been forthcoming. We have a well managed and prioritized backlog, but without useful feedback, tickets to match your list of gripes simply can’t be created.
  2. Matt

    Scam Alert

    Thanks for sharing here @Yaz There's a good chance that this ID is not of the actual person who scammed you but some other unwitting person they stole this ID photo from. Could you perhaps share any additional info, e.g. how they required payment, phone number etc. ?
  3. Correct, this figure is the listed at price and not necessarily the final selling price. We have data for a small but meaningful sample (1,200 transactions) and the difference was just 5.11%, i.e. selling price on average just 5.11% lower than listed price. In 2022 that difference was 4.2% across a similar number of transactions.
  4. Ok, that’s working as expected then… but any old “new” chat notifications will be a bit disconcerting. We’ve had a lot of feedback around it being too easy to miss a message. The idea is to show unread message count more prominently to prevent that.
  5. Can you please share a screen shot of what alerts you're seeing? Either here, DM or help@bikehub.co.za We released an update to the Chat functionality in Classifieds this morning that now incorporates a Chat inbox icon. It will show the count of unread messages, but that might include any old chats you never opened.
  6. After my dodgy Sram Level brakes on the old bike these actually feel ok. My Roscoe came with Ethirteen LG1 enduro rims and not the Bontrager. But the hubs are cup & cone. Dropper does the trick, for now. Only complaint is the plastic lever.
  7. I got the Roscoe 7 recently as a life simplification move / downgrade from a seldom-used & rapidly depreciating carbon dual sus. I'm very stoked with it and although already eyeing upgrade options (e.g. fork) if I'm honest with myself it works just great as-is for my current ambitions. I don't think you'll be disappointed. If current pricing on the Trek ZA site is accurate at R20k it's a solid deal IMO.
  8. Matt

    The Munga 2023

    Here you go: https://forum.bikehub.co.za/forum/95-good-causes/
  9. @matthewproctor did you get that Roscoe in the end? Your thread gave me another nudge to ditch my dual suspension for the simplicity of a hardtail. And a cue to look at, and then buy the Roscoe a little while ago (thanks!): I loved my previous carbon Epic Evo. It was comfy, suitably light and awesome when I was stage & marathon racing more often. But in recent years it was losing out to road rides, runs and surfs and hung in the garage depreciating. At R25k on sale the Roscoe was a no brainer for my current MTB needs. After a few rides on it I'm 110% sold on the decision. It's a fun, capable bike with upgrade potential if I feel inclined. All without the guilt of a shiny carbon bike losing value in the garage. On my local Tokai trails (the mid-range Snakes, nothing too hectic) it's impressively smooth. I definitely notice where the DS made me a lazy rider and now have to use my knees and hips more to soak up drops, etc. But I see that as more of a feature than a bug. Overall happy with the HT and so far knees and back aren't laying any complaints.
  10. Apologies for the issue @RobertWhitehead A number of others have reported a similar problem on Chat in the last week. There's an issue with some browsers hanging onto old cached files. Pressing Ctrl + F5 to force refresh the page should resolve it (CMD + Shift + R on Mac). If that doesn't work clearing cache should do the trick. You mention this the latest addition to your frustration. What other issues are you experiencing? Please report to us and we'll get it fixed asap!
  11. We've been alerted to this scam site which advertises various leading brands for sale in South Africa. It is a scam site and has been reported to Shopify - DO NOT PURCHASE from citybicycles.co.za Previously they had similar sites under these URLs: modanbicycles.co.za mzansibicycles.co.za Their listed phone number 078 575 2460 also links to skysolarenergy.co.za
  12. Thanks for the tag. I've removed the ads for now. My view: The frames / parts of frames may well have value to someone, BUT all the questions raised here are critical on the true condition of the frames (are they warranty frames?) and even if condition is fine as you note, the required parts may not be available (at least not new via Yeti). If a seller notes all of the above to fully inform a prospective buyer I don't see an issue with advertising. If they're not willing to do that they can take it elsewhere.
  13. Thanks to you and the other eagle-eyed Hubbers who reported this earlier. @Nick got in touch with the reporter who confirmed that the bike was recovered by insurance as @Barry shared above. i.e. the current seller is legitimate and not selling stolen property. All round thanks to the Bike Hub community for spotting the FB post and initial dodgy seller and keeping eyes peeled here, even if it was a false alarm. 👏
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