Cycling retailers-constant let down.

[nellie]

Here is a point of reality to consider too. 100 customers go into a shop. 98 come out with what they want or have ordered it, satisfied. TheHub never hears of this. 2 come out without what they wanted, unstafisfied. TheHub hears of it.

Part of the 98%...extremely happy with my purchase from Northcliff this morning...good bunch of people

[Christian van Zyl]

You can usually find common parts online for less than your LBS but the courier cost can erode the saving unless you buy a number of items at a time.

 

International online stores can seem attractive but dont forget courier, clearing fees, VAT and duty on certain items.

 

Also remember, if something goes wrong with your purchase you have a long way to go to get a refund/swop out. I run an online cycling store and I know how many popular brands end up breaking under warrantee. Also, 1 out of every 4 pairs of shoes we sell end up being swopped out. 

 

I say buy local.