Hello All, happy to jump in here and answer some questions, especially regarding pricing.
Firstly, our aim is to ensure we offer the best value possible for both the Wahooligans out there and the grafting retailers to survive.
In SA we are priced based on the USA pricing. USD of $999 at our current median of R15,80 - R16,00 / USD places us in and around R16,000 for the pedals. We have to account for VAT on this. Note that we can not use GBP/EUR pricing as many of these countries Wahoo operates directly in and manages the local VAT etc based on a different business case.
* Where we take the R16,000 and add VAT to this we end up with R18,400 retail pricing.
* We receive these units via Air Freight. Firstly, we always have to find a flight that can manage "hazardous cargo". The batteries, and the master boxes we freight these in means we can not simply book a flight and ship them. Some red tape to add to this, and compounding this red tape, secondly is general freight charges that are simply not going down.
* Certification. We have to get formal certification from two governing bodies in SA. ICASA and NRCS. We have to pay a for of levies to both these parties. These levies and certification applies to all Wahoo products. Just as a matter of interest, our last NRCS testing and approval cost us R40,000. SA uses a different test report to the rest of the world in many instances and we have to take these costs out of pocket to ensure we comply with local government requirements.
At Ikhambi we also employ a team of experts on both the sales and support side. Our lines are always open on 0876541940 should you need any customer support, product queries or need to troubleshoot.
Supporting local bolsters our team's efforts and keeps the retail business flowing. We are however cognisant that VALUE to the end user is of the greatest priority and our job is to ensure that we offer it, regardless of import bureaucracy, exchange rate fluctuations, rising import costs and retailer margin viability.
Onwards and upwards
Your local Wahooligan