ZWIFT has had some challenges in the past with dropouts and have a tendency to be more prevalent on Windows machines. In most cases the dropouts have nothing to do with hardware, but sits in the software itself.
Please refer to this ZwiftInsider with some troubleshooting:
Wahoo offers the direct connection into the Wahoo KICKR 5 should you be a serious e-racer that can not afford any dropouts during a race or training session.
Again to emphasise, in most cases the software is at fault regardless of your trainer brand.
Our support team remains available should you need to reach out to them and a support ticket can also be logged on www.ikhambi.co.za
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