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Buycycle Exchange Policy


Veebee

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Posted

Just beware...

 

Its always tricky when purchasing clothing online, so beware of this. They charge a 20% handling fee for exchanges.

 

Not all their products are kept in store so you cannot do an exchange, it has to be shipped directly back to the suppliers.

 

I don't mind paying the shipping costs for the exchange, but R300 "handling" fee for a pair of bib shorts is a rip off.

 

Its my fault for not reading all the T&C's, but just thought I'd share this so another Hubber doesn't have to just write off his hard earned cash...

Posted

Thanks for the heads up, wouldnt have noticed that in the T&C's either.

Im so used to online shopping with places like takealot where they just send a courier to collect and replace or credit you regardless of what it is.

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