Boa System Housing Broken

[slickjay007]

Hi All,

 

So from my ride yesterday i noticed that the Boa system housing on my Louis Garneau Granite shoe has pulled out from the leather. Does anybody know if this can be repaired or is it time to replace the shoes?

 

The shoes are only about 18 months old so would be a waste to get rid of them. See images of the damaged area.

[MORNE]

i'd clean it proper and epoxy that sucker back on there lol

[Lance Roberts]

This is from the BOA support website, unfortunately it looks like you'll have to try claim warranty from the shoe manufacturer.

 

"

CAN YOU FIX THE PART OF THE SYSTEM SEWN INTO THE SHOE?

Click to open/close

The Boa Guarantee covers dials and laces. To redeem a warranty head to our warranty claim tool, and we'll send you a repair kit free of charge. If you have damages related to sewn or heat welded parts, we recommend reaching out to the footwear manufacturer for their warranty policy."

[Lance Roberts]

Garneau general warranty, they don't have one specific to cycling shoes.

 

https://garneau.com/media/wysiwyg/Footer_pages/WarrantyGeneral_CAEN.pdf