Garmin Edge 1040 pairing issues with heart rate and power meters

[PietervS]

Hi Everyone, I am fairly new owner of a Garmin Edge 1040 bike computer and for last couple of weeks struggled my butt off to keep my Edge 1040 paired with Garmin power meter and Garmin heart rate monitor.  I often had to delete my Power Meter from devices list when I simply couldn't get the computer to "see" the power meter at start of ride, and then had to reinstall the Power Meter.  Eventually when power meter is paired again, I often lost communication with power meter again within 30 minutes into the ride.  Same with heart rate monitor, Edge would not necessarily show heart rate when I start a ride and I found it impossible to re-pair the heart rate monitor with Edge during the ride .  It was not a battery problem on the heart rate monitor - same happened with fresh batteries.   I never had this problem with Edge 830 that I owned for 3 happy years.  I got so desperate that I wanted to return Edge 1040 to supplier and go back to my trusted Edge 830.

Solution:  After long internet searches I eventually found the problem:   There seems to be something wrong with many of the Connect IQ apps.  Many of these 3rd party apps do not get updated or simply interfere with the normal way that the Edge 1040 syncs and pairs with your devices.  I had a few of these apps installed (big culprit was "Map Dashboard").  I deleted ALL connect IQ apps from my Garmin Edge and suddenly everything was back to normal again.  Power Meter is picked up immediately when I turn the crank and heart rate monitor has never dropped out again ever since.  So be warned - Be very careful installing any of those Connect IQ apps - they interfere with the way the Garmin Edge 1040 connects with your devices,  Should you get sync issues and have Connect IQ apps installed, rather delete all the connect IQ apps and get your Garmin to work normal again.   (Never had this issue on my previous Garmin Edge 830)!

Safe riding!
Pieter van Staden