Chainreaction

[Maaknplan]

I have seen that since Chainreaction have updated their website that any orders for South Africa are listed in US dollars.

It would be fine if it was the exchange rate between the pound and dollar but it is not.

For example, a bike repair stand is listed on the UK site at 72 pounds (R1700) but on the South African site at 141US$ (R2670)

I have emailed chain reaction but basically the response is tough luck. This really makes chainreaction no longer viable for ordering from SA

[JPLRoux]

I had a long fight with one of the chat agents a while back. They have implemented "pricing by region", which explains the price discrepancies.  My account was also made stukkend, and apparently I had to log a call to get it fixed, which according to them could take months. "Rather sign up with a new email address", the guy said.

Really liked chainreaction, but this is a disaster.  Pretty sure their SA sales are a drop in the bucket, so we are probably way down on the list

Edited September 13, 2023 by Endurobro