Remington Posted December 27, 2023 Share Does anyone here have any experience buying online from Decathlon. Link to comment Share on other sites More sharing options...
Thomo Posted December 27, 2023 Share Can't recall seeing any issues reported with Decathlon. Here's a recent thread referencing the store: https://forum.bikehub.co.za/topic/195340-dont-scrap-that-floor-pump-just-yet/#comment-3944527 Link to comment Share on other sites More sharing options...
KidCharlemagne Posted December 27, 2023 Share 20 minutes ago, Remington said: Does anyone here have any experience buying online from Decathlon. All legit Link to comment Share on other sites More sharing options...
guidodg Posted December 27, 2023 Share all legit but generally not a happy shopping experience...on 2 separate orders after I paid I received an email that the item was no longer in stock....took 2 weeks to get a refund...nowhere near as good or as well stocked as the Decathlon in EU mazambaan 1 Link to comment Share on other sites More sharing options...
RobynE Posted December 27, 2023 Share Use them often (online and collect plus in-store) and no issue overall. Their online simply pulls stock from their different branches to a central DC and then ships from there. You can track your order online. They email you updates along the way. If your stock item is low you may run into challenges, so for your own piece of mind have a look at stock at a couple of branches before committing. If something is Low Stock at a few places you might have a delay being that someone can literally walk in and buy the item once you’ve hit Check Out. Your basket doesn’t reserve the stock (same as Takealot). All that being said I’ve only ever had one delay and that was quite some time ago - and they did keep me in the loop. Link to comment Share on other sites More sharing options...
MajG Posted December 27, 2023 Share No issues using their online shop. Received package within 4 working days Link to comment Share on other sites More sharing options...
Remington Posted December 27, 2023 Share Thanks for all the tips and feedback. This helps when navigating online stores and their level of services Link to comment Share on other sites More sharing options...
Karl Beaton Posted December 28, 2023 Share Ordered from them and delivery sucked ... Item in stock and only after countless attempts did it get delivered.. was at the beginning of Dec and before the mad rush .. Link to comment Share on other sites More sharing options...
RossTopher Posted December 28, 2023 Share many many orders over the last few years and never anything less than 5 star service. the only issue is sizing on clothing, which is well documents. i just buy a couple sizes, and when i do go up to JHB, pop into a store and return what didnt fit. never an issue and their staff are great, in store and on email Link to comment Share on other sites More sharing options...
Dusty Posted December 29, 2023 Share On 12/28/2023 at 9:28 AM, RossTopher said: many many orders over the last few years and never anything less than 5 star service. the only issue is sizing on clothing, which is well documents. i just buy a couple sizes, and when i do go up to JHB, pop into a store and return what didnt fit. never an issue and their staff are great, in store and on email Agree 100% Sizes are often very small. Link to comment Share on other sites More sharing options...
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