Cracked frame Lift to JHB needed please

[Tieffels]

Hi Hubbers, <?: prefix = o ns = "urn:schemas-microsoft-com:office:office" />

 

So my frame cracked (twice in fact) and I need to get my frame up in JHB to start the warranty fight. I anticipate an expense couple of weeks ahead and being a skint student I though I'd try my luck avoiding some of the expenses by trying to arrange a lift. I know many people commute regularly to JHB on business and if anyone could take the frame with them it would really be much appreciated.

 

I can drop the frame of anywhere in CPT and my parents would pick it up in JHB. Would really not be a massive hassle.

 

Please let me know if anyone can help.

 

Thanks

[Azonic]

If you can't get a warranty out of the people, send the frame to PE. Know an oke here that works magic.

 

Granted it is an alloy frame. Cost me R150 to fix my frame.

 

[Tieffels]

Thanks Azonic, is an alloy frame, crack on the BB weld though. Heard that welds in that zone will generally not last.

 

But if all is lost, then people regularly traveling to PE on business, please see my firts post to be on the "standby" list

[Guest colonel]

If you sending it to JJCycling good f**king luck.

[Matchstix]

its a specialized frame if I have it correct? it usually more than enough just to send photos to the agents cracked part, complete bike and serial no.

[AndreZA]

Why do you have to send it to JHB? Did you buy it in JHB? I'm sure there are Spez dealers down there.

[Tieffels]

Correct Matchstix..

 

Spoke to the CPT agent yesterday and he informed me that there is just one guy going all the claims. I assume this has to do with consistency and what not. I also think they send the damaged parts back to the US if replaced.

 

So no-one heading up to Jozi this weekend?

[Matchstix]

Dont think they will send the parts back to the US. . . more likely taiwan.

I doubt if they will do this. Its very expensive to ship stuff back and forth. So they requested the frame to be sent up?

 

[Tieffels]

Dont think they will send the parts back to the US. . . more likely taiwan.
I doubt if they will do this. Its very expensive to ship stuff back and forth. So they requested the frame to be sent up?

The normal procedure is you take the part/frame in to your LBS and then wait for 2 or more weeks. The LBS then sends it up, wait, wait some more, and get the replacement back. They call you and you are on a massive high since the problem is fixed right, then KAPOW, they hit you with a lekker sizable shipping bill.

Last time something similar happened I had it sent up to my folks on a lift, my dad went to their offices, got the new one and couriered it down, all happening in a week and cost me a fraction of the original costs.

[Matchstix]

interesting I know a couple of bike brands that you dont need to send the frame to the agents

[Guest Big H]

 

interesting I know a couple of bike brands that you dont need to send the frame to the agents

 

Obviously these goons do not...... they do things in a specialized way!!!!!!

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