I had comms with Tacx over this just before lockdown when i wanted to get my I-Magic going again. Basically, you can't - it's not supported, the only way is if it's already running and you keep it going on the same computer. I have codes etc but they told me i can't transfer them to a new machine. It's fair enough I guess, the technology is well outdated now. They thought I was in Europe and offered a 20% discount on the new equivalent. When they worked out i was in SA, the deal was to take the old unit to Cycle Lab who would send it to them and they would determine a discount on a new unit. I have yet to try this as pre-lockdown the price was R5,500 but the Rand fell quite a bit so I dont know if i want a new one now esp with lockdown eased. Also there is no stock in the country in or even a prospective date of arrival. I saw Tacx are taken over by Garmin & the customer service was MUCH better with Tacx - they were overly helpful and fun, Garmin are pretty sucky, slow and officious by comparison.