Hello everyone,
Can't believe last month has been two years since this thread was started, thank you all for the feedback, questions, kind words and support - we really appreciate you allowing us the opportunity to improve our service!
We would like to update this thread more regularly going forward, but to start we thought we would cover the basics again for those who are interested.
One of the oldest questions we keep getting almost daily: "is this a DT Swiss hub" so today we thought we would cover the 3pawl model of hubs as these are by far the most confusing for end user and store mechanic alike.
Why? Because DT Swiss being one of, if not the most prolific OEM wheel and hub producer in the world, frequently for brands using their own brand name on the exterior (Bontrager, Roval, Syncros et al) this isn't as simple as reading the label!
furthermore, as pawls are by far the most common forward drive system for all makes and models of rear hubs/wheels it is the easiest to confuse - especially when they look near identical to one another!
Below is our super simple four step method for determining whether your hub is indeed using DT Swiss 3pawl internals and whether our DT Swiss spares and/or upgrade kits would be compatible:
The following are a list of hubs and wheelsets in which the DT Swiss 3-pawl system can be found:
Pre 2022 model year 370 hubs
Pre 2022 model year 1900 series wheels
Pre 2022 model year 1800 series wheels
Certain OE models of wheels such as Syncros and Giant*
How to identify DT Swiss 3-pawl Hub Internals
(In order of importance):
End caps removable by hand No cone wrench required. If it doesn't come of by hand it's not DT Swiss. Period. Stop right here. Do not waste any more time.
Freehub’s interface has a single grub screw to retain spring (arrow in image below) There is no DT Swiss 3pawl hub, OE or otherwise which does not have this screw.
Freehub’s interface has a short serial number/code (circled in image below) While known to have exceptions. It is almost without fail that DT 3pawl hubs have this code and serves as further evidence should it be required.
Pawl Carrier OD: Measure the outer diameter of the "face" of pawl carrier, this should be 27mm across
*Edit: Some brands such as Giant have started using 3-pawl technology in their current wheels that looks identical to DT Swiss, however the pawl carrier face is slightly wider in diameter, further confusing things given the brands long history of using DT Swiss internals!
See point 4 above for how to be sure
That's it!
Should you find the above to be true, you would know with certainty you are looking at DT Swiss hub internals!
DT Swiss SA out
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