Garry64

Me too

Unfortunately still closed as far as I am aware. I did not receive any email confirmation that it is open yet.

I don't know exactly why or for how long. Email just stated till further notice

As I am working there I received an email notification today stating that it is closed since yesterday afternoon.

Koeberg is closed since yesterday 20 Dec at 18:00 till further notice

I feel credit must be given when credit is due. I bought a Tacx Flux from CRC website about a year ago. It recently started to become noisy. I contacted CRC warranty department and they requested that I sent the trainer back to them for assessment but at my own cost. They will then evaluate it and if they think it is faulty they will replace it and refund the shipping costs to an amount they think is reasonable. I decided to first contact Tacx support in the Netherlands through their website link and explain the situation. They asked me to make a short video of the noise and send it to them for assessment. Within a couple of hours they replied that they will replace the trainer with a new Tacx Flux S. I then received a second email confirming that the new trainer will be shipped and no need to return the old one. This is shows outstanding support and customer service from Tacx Netherlands and just proofs that they support their product worldwide. Big thumbs up to the Tacx product and their after sales service.

Yes a couple of times and always had a positive experience. With their courier service orders always arrived within 4 to 5 days. Sent from my SM-G925F using Tapatalk

Received mine as well Sent from my SM-G925F using Tapatalk

Love mine too and wear them on every ride. Very comfortable. Sent from my SM-G925F using Tapatalk

Also using it for the last 5 months without any problems. Sent from my SM-G925F using Tapatalk