Useful thread ....I didn't realise so many members are having issues. the feedback on experiences ( although frustrating ) are great to learn from I'm still waiting on full cash back on shoes for wife and I (only got 15%)since March! Keeps getting escalated with sporadic feedback. To be honest I was about to give up! I also suspect that I may have lost out on being paid for my gym booster for a while. I naively assumed it was being paid each month, but a brief check for past 2 months suggests otherwise All of this means that I will have to scrutinize this process more going forward and put their number on speed dial. However I simply don't have the time or energy to do this!!! This might be their strategy to keep the minds of their members active lol ????
