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Need help - Rockshox


Gumpie
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Hi Guys.

 

I need help.

Last weekend i was doing a nice ride out at Teak place. At about 4 km on some nice single track, all of a sudden i found myself being flipped over my handlebars and into the bush.

Once i got and and checked i still had all my limbs attached i checked my bike.

My front shock had snapped on the cross bar, got stuck in my breaks, which in turn cause a lock up and basically wrote off the front part of my bike.

I took it back to Cycle Tech - Kyalami (the place where i brought it in feb last year) and the salesman there even said in all his history of cycling he had never seen a part fail like that.

They shipped it to someone in cape town (not sure who) but i have now been told by them that this part is not engineered to break like this and should never fail. They also say that i must of done something to break it!! They wont replace it or cover any costs.

Now i am basically without a bike as its going to be super expensive to replace all these parts.

Does anyone on these forums have any suggestions / contacts / ideas on what i can do.

 

I ride a Merida TFS 400 by the way with all stock parts.

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Happend to mate of mine,he had to claim it from insurance.A rockshox didn't do anything!It was a Sid

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Looks pretty wasted I would say just buy and new shock and rotor,will save you alot of trouble and time and I don't think Rockshox will have warranty on that, speek to your LBS for discount!

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Saw you come out with the busted up fork, not cool. What about giving the merida agents a call as well and see what they say?

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happened to my brother, he had the SID Race 2009 (factory fault), Rock Shox replaced the lowers, so take the chance and send it in

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Same happened to me a few years ago. Rock Shox would not accept responsibility or replace. Became an insurance claim. I now think twice in the way I transport my bike.

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Same happened to me a few years ago. Rock Shox would not accept responsibility or replace. Became an insurance claim. I now think twice in the way I transport my bike.

 

Pray tell, what has transport got to do with this issue?

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Hi Guys.

 

I need help.

Last weekend i was doing a nice ride out at Teak place. At about 4 km on some nice single track, all of a sudden i found myself being flipped over my handlebars and into the bush.

Once i got and and checked i still had all my limbs attached i checked my bike.

My front shock had snapped on the cross bar, got stuck in my breaks, which in turn cause a lock up and basically wrote off the front part of my bike.

I took it back to Cycle Tech - Kyalami (the place where i brought it in feb last year) and the salesman there even said in all his history of cycling he had never seen a part fail like that.

They shipped it to someone in cape town (not sure who) but i have now been told by them that this part is not engineered to break like this and should never fail. They also say that i must of done something to break it!! They wont replace it or cover any costs.

Now i am basically without a bike as its going to be super expensive to replace all these parts.

Does anyone on these forums have any suggestions / contacts / ideas on what i can do.

 

I ride a Merida TFS 400 by the way with all stock parts.

 

This break is quite typical of a fork in which one leg had its movement restricted. For instance, some dirt jumpers modify some short-travel forks by increasing the air pressure hugely. Now if they jump, the one leg can move and the otheer not. This causes some flex at the drop-outs and an in-equal amount of travel in the two legs. The arch then snaps.

 

In your case it seems as if you didn't modify the fork and I would then guess that one leg somehow jammed.

 

However, examination should reveal all. Get the fork to me and I'll have a look for you.

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