Cruz Addict Posted February 7, 2012 Share Ok so I bought an iqabi winny bike rack in December and so far have been very pleased, I know it's not. Thule but for the price it's exactly what I want from a bike rack. Saturday however I had a brain fart and managed to drive over the electric plug smashing it into a thousand pieces. So I figure no worries I will get a cheap replacement 7 pin towbar plug from Midas and fix the problem myself. Needles to say I cannot make heads or tails of the wires and am at a loss. So Sunday I get onto www.iqabi.com and ask if they can give me the wiring diagram so I can get the lights working again. To be honest I was expecting to have to find an auto electrician to help. I received a mail from Jan before the end of the day Sunday saying he will try to help. Guessed it was a BB but was non the less impressed that he could respond so quickly. This morning I get a mail from Jan stating that he wil give me a new set if light for the rack. I was expecting some kind of cost but was very pleasantly surprised when he stated that he will gladly just give me a New set no charge or questions. Am honestly blown away, firstly by the price and quality but more I think by the attitude. Well done guys awesome service will definitely recommend.Oh on that note they are now available from cycle lab fourways, last check R2800 for a 4 bike ride on rack. Link to comment Share on other sites More sharing options...
Cruz Addict Posted February 7, 2012 Share your wish is granted, topic movedSB Link to comment Share on other sites More sharing options...
Slowbee Posted February 8, 2012 Share Nice to see great service ! Link to comment Share on other sites More sharing options...
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