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Great service from CRC


Groenies

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I ordered a couple of things from Chainreactioncycles and they ended up sending me the wrong size Racing Ralphs, 29 vs 26.

 

After I notified them, they sent me the correct size at their cost and said I could keep the ones they sent in error.

 

How is that for great service!

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Just a question, how much import etc costs would be involved on a bike of £1498.99 from crc?

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Just a question, how much import etc costs would be involved on a bike of £1498.99 from crc?

Almost half of that...

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I ordered a couple of things from Chainreactioncycles and they ended up sending me the wrong size Racing Ralphs, 29 vs 26.

 

After I notified them, they sent me the correct size at their cost and said I could keep the ones they sent in error.

 

How is that for great service!

 

I also find CRC's service to be great. When stuff are wrong/damaged they make a big effort to ensure that the customer wins out of the situation.

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