PaulTeague Posted June 22, 2013 Posted June 22, 2013 For those in Gauteng (Pretoria), this is my experience....(Apologies if this may appear biased, but its 100% factual) Cyclelab (Centurion): +Competitively priced -Poor feedback and advice..."con-artists-deluxe" (only try to sell new parts) -Also extremely slow on the services (approx. 2weeks for a minor service) -Work quoted was not actually done (I threw in a part to test them...if they did what they quoted, the parts should've been replaced, and they were still on the bike when I received it) Hatfield Cycles: -Poor workmanship -Poor selection of parts +Competitive pricing on (some) items -Slow service delivery -Work quoted was not actually done (same situation as above) +Good advice, not just there to make a quick buck Cyclelab (Lyn Brdge): -Showed absolutely no interest, so I took my business elsewhere Bruce Reyneke: -Poor customer service and attitudes of (some) staff. So, again, I took my business elsewhere FritzPienaar: -Well, they're closed now....comments are irrelevant KDT Cycle Services: +Fully customizable service +Custom alterations to bike +Friendly service and advice +Competitively priced +Work quoted was actually done +1-2 days to do a large amount of work (more than the average service would include) So its a no-brainer where I will take my MTB to be serviced from now on.
DIPSLICK Posted June 22, 2013 Posted June 22, 2013 It's always funny to me how new members with low posting counts always come out swinging at LBS, I am not saying that PAUL is new to cycling or his post is incorrect, I just find that it seems to be a trend of members with low postings.
DIPSLICK Posted June 22, 2013 Posted June 22, 2013 Neither am I saying that ultimate Hubbers have more right to post about poor service, merely a observation
mudda Posted June 22, 2013 Posted June 22, 2013 You may find that servicing your own bike, leads to huge amounts of satisfaction, unless you F*@&@! it up, then it leads to skill, cost and knowledge... DIPSLICK and Heel Drop 2
DIPSLICK Posted June 22, 2013 Posted June 22, 2013 100% agree with muddaOn the post you like or want to comment where it says reply, tap on it then it will link the 2 incase u didn't know
PaulTeague Posted June 22, 2013 Author Posted June 22, 2013 It's always funny to me how new members with low posting counts always come out swinging at LBS, I am not saying that PAUL is new to cycling or his post is incorrect, I just find that it seems to be a trend of members with low postings. I am more of the reader-type Not swinging at all LBS's, just the ones I've had enough experience with to share on the forum about. And people have very different experiences of the LBS's, totally probable that my poor experiences were abnormal.This wasn't meant to come across as swinging at anyone...sorry for any misinterpretations. DIPSLICK 1
DIPSLICK Posted June 22, 2013 Posted June 22, 2013 I am more of the reader-type Not swinging at all LBS's, just the ones I've had enough experience with to share on the forum about. And people have very different experiences of the LBS's, totally probable that my poor experiences were abnormal.This wasn't meant to come across as swinging at anyone...sorry for any misinterpretations.No worries, just a lot of new Hubbers doing it I have had NO DEALINGS WITH ANY OF THOSE SHOPS ANYWAY
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