Proper etiquette for reporting poor service

[iamStewart]

I think another big issue with bike shops and their service is that there is no general consensus amongst customers. I have seen numerous threads like this where a couple of people rave about one place, then others say it is the worst. Then somebody says somewhere else is great, then somebody says they are useless. Finding a shop that works for you is definitely trial and error (which it sadly shouldn't be). 

[jcza]

Why do you want to report it? Go elsewhere.

[Rock Guy]

Why do you want to report it? Go elsewhere.

Well, you see that is just it. You go elsewhere, but where? Then you start looking for a place with good reviews or places to avoid and you just can't find any useful information. As a collective the cycling community has a vast knowledge of cycle shop service quality, but as a man alone you are doing little more than stumbling around in the dark hoping to walk into a great bike shop. Odds are you'll walk into quite a few bad ones first. The way the whole show works at the moment just doesn't help the industry improve itself.