Patchelicious Posted August 27, 2015 Posted August 27, 2015 I feel like this is only half of the story...what does Cyclelab have to say?3 sides to every story?
BDF Posted August 27, 2015 Posted August 27, 2015 3 sides to every story?Its like our economy. Take a pie, cut it in half. Give 1 half to Zuma, 1 half to foreign lenders and the other half goes to doing the job... Edit: Whoops, forgot to apologise for the mini-hijack.
User Error Posted August 27, 2015 Posted August 27, 2015 I remember reading a lot of negative remarks about cycle lab before the change of management and then after remarks of "New management , same old bad service" were flying around. SO i thought i would tell of my experience with the store. At the end of last year i bought a road bike from them. From the first time I used the bike my large chainring seemed bent as my chain would catch my FD each revolution but i was only able to confirm this on the trainer as while on the road i wasn't able to take my eyes off the road long enough while pedalling to verify this. In April I took my bike for a service at my LBS and they put it on the stand and showed me that the chainring indeed was bent. I thought there was nothing that could be done as it has been such a long time but thought nothing ventured nothing gained. So i subsequently phoned Cycle Lab and the original sales rep had left so i was put in contact with Gary De Beer. He advised me to bring in my bike to which i did. They made the claim for me and replaced not only the chainring but the entire crank. I had an entry level Sram crank which was replaced with a Carbon Force Crank. It has been a long time since i have had such great service and would just like to thank them.Glad to hear you are happy, thought you would enjoy it ;] Reagrds,
KingTJ Posted August 27, 2015 Posted August 27, 2015 3 sides to every story?I wonder what omnico has to say about it
User Error Posted August 27, 2015 Posted August 27, 2015 I wonder what omnico has to say about it You mean Cape Cycle Systems ?
Patchelicious Posted August 27, 2015 Posted August 27, 2015 I wonder what omnico has to say about it Probably Something, but there will most certainly be a surcharge if you want to hear it.
KingTJ Posted August 27, 2015 Posted August 27, 2015 Probably Something, but there will most certainly be a surcharge if you want to hear it.and it will come in the wrong colour....but that's ok, because nobody cares what the truth looks like.
ahmedbadat Posted August 28, 2015 Posted August 28, 2015 i noticed cyclelab still use the word campagnola on the website, and it was pointed out to them before.
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