Wahoo Kickr Snap arrives from cycle lab with broken axle

[fisher94]

Edited: Im sure all will be sorted on Monday. 

[Goodbadugly]

Try to sort out your own problems before ranting on public forums.

[Jackson123]

Contact CycleLab and try to sort it out...,

[shaper]

Too early for Friday!

 

Could well have been the courier company who dropped it... so be careful of your facts and allegations!

 

As everyone else will tell you, your first point of contact room resolve is with cycle lab and not social media

[geoffois]

I have bought 2 snaps from cycle lab. No issues at all. But agree that one should check stuff in boxes when you get them. I’m normally too excited to leave them unopened though [emoji12]

 

 

Sent from my iPhone using Tapatalk

[Christian van Zyl]

Edited: Im sure all will be sorted on Monday. 

 

Thanks for making contact with our Wahoo support team. Sean who is handling your query will do his best to understand where the issue originated. 

 

Wahoo products, especially the KICKR is meticulously packaged in protective packaging to ensure the items reaches you safely. 

 

As we keep all parts for Wahoo products locally and have trained support/service technicians available we will have you riding soon. 

 

Cheers!