gogo@ Posted November 21, 2019 Share Is this possible?I have a parcel that UPS says on its tracking system cleared customs on the 19th but now reflects it is awaiting clearance... does stuff get sucked back into customs once it's released?I have a very helpful person at UPS trying to find out what is happening but so far, it's about as clear as mud. Link to comment Share on other sites More sharing options...
ABrooks Posted December 17, 2019 Share I'm waiting on a parcel, it says on the SAPO website "departure from inward office of exchange" and the location is JIMC A. The entry was made on the 13th of November already. Is there a number I can contact or am I playing the waiting game now? Link to comment Share on other sites More sharing options...
Ed-Zulu Posted December 17, 2019 Share JIMC A = Johannesburg International Mail Centre They have numbers listed on their site, but finding anyone to actually answer the call is the challenge ABrooks 1 Link to comment Share on other sites More sharing options...
ABrooks Posted December 17, 2019 Share JIMC A = Johannesburg International Mail Centre They have numbers listed on their site, but finding anyone to actually answer the call is the challengeI've given up trying to reach them on the numbers listed on th website. Link to comment Share on other sites More sharing options...
Veebee Posted December 17, 2019 Share I'm waiting on a parcel, it says on the SAPO website "departure from inward office of exchange" and the location is JIMC A. The entry was made on the 13th of November already. Is there a number I can contact or am I playing the waiting game now?have you tried your local post office ? I have had a few ALiexpress orders which got to my local PO and there wasn't any update on the tracking and parcels sat there for like 2+ weeks. Link to comment Share on other sites More sharing options...
ABrooks Posted December 17, 2019 Share have you tried your local post office ? I have had a few ALiexpress orders which got to my local PO and there wasn't any update on the tracking and parcels sat there for like 2+ weeks.Phoned them this morning, their system is down so can't check if my parcel is there, also waiting on an Aliexpress parcel. Link to comment Share on other sites More sharing options...
Veebee Posted December 17, 2019 Share Phoned them this morning, their system is down so can't check if my parcel is there, also waiting on an Aliexpress parcel.Best to take the tracking number and go into the branch, they really dont bother helping you out over the phone. At the branch they can physically check for it Link to comment Share on other sites More sharing options...
ABrooks Posted December 18, 2019 Share Thanks, will go in over the weekend. Hopefulle the parcel has arrived already. Link to comment Share on other sites More sharing options...
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