PowermeterToken Avio Power meter - AVOID THIS PRODUCT

[Hassan__Shaikh]

Looking to improve my riding, I ventured out to buy a power meter and did a bit of research around what was available and what the price range of these units where. Against my better judgement, in order to save a couple of bucks, I opted for the Avio power meter from Token (I think they changed the name fo the company now to Positive sport solutions).

 

I bought it in October 2019 and initially it all worked fine. I changed batteries every two weeks but I assumed that it was normal as I was riding regularly and then in February it stopped working. I contacted Token and to resolve it but it was impossible to get an answer out of them at all. Emails were the main means of communication and I received a reply every 3-5 days if I was lucky.

 

It's now September and I have no power meter, no communication from Token (Positive sport solutions) and am out of pocket for the cost of the power meter. 

 

Moral of the story is stay away from this power meter even if you get it for free and absolutely stay away from this dealer based in Rivonia, JHB. Unless of course you are looking forward to horrible service and an even worse product. Stick with the big brand power meters and a store that are able to deliver a basic level of service.

Edited September 25, 2020 by Hassan__Shaikh

[Veebee]

Welcome.

 

The service from Token / Positive sport has really taken a knock in recent months.

 

Sorry about your bad experience.

[Zatek]

I would disagree. I had the same issue on the battery and my numbers was inaccurate (self installation). Spoke to Dylan from Positive sports (old Token) and send my unit to them. It took about 2 weeks (over xmas) got the unit back and was spot on. Battery last about 3 to 4 months and my avg power readings compared to my kickr was off by 5 to 10 watts.

 

Seems that the unit didn't take the update and this is what caused the battery drain.

 

Think you got a bad hand.