Pocketbikes Posted July 11, 2008 Posted July 11, 2008 Yipeeeee !! You are a good man Mux as you decided to let me keep my nuts before Garmin posted. BUT they did, so I keep them anyway. You see, service... Thanks Garmin, schew, that was close. I bet Garmin sat by watching this and letting me sweat for a while
Saffa_G Posted July 11, 2008 Posted July 11, 2008 hehehehehe NO .... bet they didn't, they are very busy with the repairs of their units...
The Saint Posted July 11, 2008 Author Posted July 11, 2008 Problem being sorted out.....thank you Jason
The Saint Posted July 11, 2008 Author Posted July 11, 2008 Bet you are sitting with your legs crossed
The Saint Posted July 11, 2008 Author Posted July 11, 2008 I feel it is my duty to now set the record straight. My problem has now been sorted out by Jason in all of 10 minutes flat. I have received a more than adequate solution to all of my gripes. Upon investigation of the length of time it has taken to sort out this matter the fault has been with the dealership and NOT with Garmin in any and all respects. I would now like to formally extend my apologies to all the staff at Garmin for taking out my frustrations on a public forum for something that was NOT your doing or to which you had no controll over. Jason once again a big thank you for your understanding in the matter and you quick response in sorting out something that ultimately was not caused by you or your staff.
Saffa_G Posted July 11, 2008 Posted July 11, 2008 thats great to hear Well Done Jason I am hoping that my prob is solved on monday when i get my new unit.... Muxie, thats why i never bothered to go back to Cape Union Mart ... I knew they woukld be useless and rather went straight to Northriding :) lets see
DCM Chrome Posted July 11, 2008 Posted July 11, 2008 Saffa G, is anyone dealing with you? cna i make sure it is reolved?
Saffa_G Posted July 11, 2008 Posted July 11, 2008 Jason, It was a guy with shaved/bald hair at your Northriding office, sat upstairs, didn't get his name, blue eyes i think ... sat next to a younger guy with blonde hair, like a new guy.....
DCM Chrome Posted July 11, 2008 Posted July 11, 2008 do you have ajob reference number for me? His Name was Nathan and yes, it was the new guy.
Saffa_G Posted July 11, 2008 Posted July 11, 2008 The Bald dude helped me . I didn't get a reference number, he handedme a card with my unit serial number on. i filled out a job card forit. So it will be under my name for sure. Gavin Murray
scotty Posted July 11, 2008 Posted July 11, 2008 Another reason why i use Garmin, medical aid want to claim from RAF and i was able to supply speed, time and position (google map) of impact from my Garmin .
DCM Chrome Posted July 11, 2008 Posted July 11, 2008 The unit has been processed and replaced with a brand spanking new one. It should be out for delivery via Ram on Monday, latest Tuesday mornig. Well, looks like my job is done here, i am sure to see some of you at Wlakerville this sunady, keep the black stuff on the dusty stuff.
The Saint Posted July 11, 2008 Author Posted July 11, 2008 Taking a fat chance here but would I be able to get a loan unit for Sunday? Doing the 60K and have nothing to tell me where I am or how far I still have to go....if not it is ok I will get Pocketbikes to ride next to me as punishment
Pocketbikes Posted July 11, 2008 Posted July 11, 2008 Punishment!!!! Thanks to me you got service. Plus, if you read my original post, I said IF THEY HAVE IT, expect a response. So I was right all the way. They contacted you by the end of the week and you got good service. A brand new unit !! For your punishment, you can ride blind folded The main point is your problem will soon be in the past Garmin, thanx for the service, again
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