Paul Hunter Posted May 22, 2023 Share Greetings all, This past weekend I cracked my Bontrager Kovee Elite 30 carbon rear rim. I was not doing anything technical at all. I was riding down a jeep track and somehow a rock managed to hit my rear rim from the side. Images below. The other thing is my bike is 2 years and 1 month old and thus the full replaced warranty is no longer after 2 years. I just want to know if anyone else has had this and if this is normal or just a freak incident? Thanks Paul Link to comment Share on other sites More sharing options...
Me rida my bicycle Posted May 22, 2023 Share Have you spoken to Trek? Not sure on the Kovee but I was told with their carbon Line Elite even after the 2 years they will give a big discount on replacement. Link to comment Share on other sites More sharing options...
Jono Posted May 22, 2023 Share From Trek's website, lifetime on carbon wheels for first owner Link to comment Share on other sites More sharing options...
love2fly Posted May 22, 2023 Share 1 hour ago, Jono said: From Trek's website, lifetime on carbon wheels for first owner As per OP: Rock damage therefore insurance or he pays, I can't see Trek replacing under warranty. They might however give an accident discount. Family member had their Top Fuel frame replaced under warranty after it broke so they do honour their warranty. Jono 1 Link to comment Share on other sites More sharing options...
Me rida my bicycle Posted May 22, 2023 Share There is a 2 year crash replacement and even after this they will give discount + Life time warranty love2fly 1 Link to comment Share on other sites More sharing options...
love2fly Posted May 23, 2023 Share 12 hours ago, Me rida my bicycle said: There is a 2 year crash replacement and even after this they will give discount + Life time warranty That's a really good policy! Link to comment Share on other sites More sharing options...
Paul Hunter Posted May 23, 2023 Share Thanks all, Trek have come back and will replace the rim for free but I pay for the rebuild which I think is fair. Hoping this will not be a common occurrance. hboli4, splat and JohanC 3 Link to comment Share on other sites More sharing options...
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