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Posted

Sorry about this. Here are two possible fixes.

Please try performing a Hard Refresh on the problem pages:

  • Windows/Linux: Hold Ctrl and press Shift + R
  • Mac: Hold Command (Cmd ⌘) and press Shift + R
  • Phone: Try a normal refresh but you have to clear our your history and cached data to do a proper hard refresh.

The log out fix:

  1. Log out using the user menu or by clicking this link.
  2. Log back in (Link here).

Please let me know how it goes.

Posted
6 minutes ago, Nick said:

Sorry about this. Here are two possible fixes.

Please try performing a Hard Refresh on the problem pages:

  • Windows/Linux: Hold Ctrl and press Shift + R
  • Mac: Hold Command (Cmd ⌘) and press Shift + R
  • Phone: Try a normal refresh but you have to clear our your history and cached data to do a proper hard refresh.

The log out fix:

  1. Log out using the user menu or by clicking this link.
  2. Log back in (Link here).

Please let me know how it goes.

No luck,I'll try logging in on a different device when i get home but thanks for the support 🙏

Posted
9 minutes ago, Matthew._. said:

I reseted my phone and cleared all the chrome data on my phone and it worked

Thanks for going through all of that. Glad to hear you’re back up and running!

Posted
17 minutes ago, erikt123 said:

Hi Nick,

reset and logged out, Logged back in cleared cache etc, still cant read my messages

 

Regards

Derek

I'm a bit stumped.

How far back did you clear the cache? It might require more than the default "Last hour".

I'll also check to see if there is a different problem effecting your account.

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