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ICE ID - Excellent service


markStockton

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I sent a mail to ICE ID yesterday asking if they new why my son's ID tag keeps popping loose from the wrist strap. They mentioned that it might be that it has a little to much slack where the tag is attached and sent a gift voucher for a complete new set.

 

All I wanted was some advice on fixing it.

 

Wonderful service.

 

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I agree, service is great. I bought my wife one for her road running and myself one. Sent the 2nd one for free.

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mine also comes loose

 

What I've done is pull the strap the the tag is on tight, and stitched it in place so the tag is constantly under tension. It takes about 10 minutes and it seems very secure.

 

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I've ordered a wrist- and a dog-ice from them on seperate occasions, and agree - fantastic service all round!

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the girls involved there - recall that one was called yael - posted here a while back. also had awesome service from them. thanks for reminding me that i've gotta replace mine!

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Mine took about two months to get from CT to JHB. I know our postage system is somewhat flawed, but thats quite long......

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So if my son's one looks like this after only 4???? months they might replace it?

 

20080910_234050_Photo-0009.jpg

 

20080910_234127_Photo-0010.jpg

 

It's worth asking.

 
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  • 2 weeks later...

Hi Dirty Twin

 

Wow, that band looks terrible :-(

 

Please call me on Monday so I can get your details to send you a new one

 

All the best

 

From the ICE ID team

 

Gila

084 7543454

Smile

 

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