Should I ask Schwinn for a new frame?

[jugheaddave]

Hi

 

Had my Schwinn Fast Back Elite for about three months now.

Took my bottle cage off to mount a pump yesterday, and realized that the little lug that has the thread in it that is braze/welded onto the frame is turning inside the frame. (I did not over tighten it it came loose when I was loosing the bottle cage) The thread is ok, but the lug has come loos on the frame.

 

Is this repairable, or should I see if Schwinn would replace the frame??

 

[Johan Bornman]

Those lugs are not brazed onto the frame. It is a Rivnut (look it up on Google) and a little bit like a pop rivet. They often do what you describe and it is easily fixable by a good bike shop or the frame suppliler.

 

It is so much easier to fix than rebuilding the bike, which is the best practical reason you shouldn't ask for a new frame. Morally of course the fact that the defect is so small, inconsequential and repairable that asking for a new frame is just unfair.

[jugheaddave]

True, I will look into repairing it.

 

I will ask Schwinn if they can recommend anyone who can do the repair.

 

[Spartan SL]

Take it back where you purchased it, and get them to repair it under warranty. Schwinn will reimburse them, and you do not jepordise your warranty.

[jugheaddave]

Thanks I will talk with them on monday

[jugheaddave]

Anyone got a number for the Schwinn agents?

[Tumbleweed]

SCHWINN www.probike.co.za AGENCY +27 (0)11 444 6810

[jugheaddave]

Thanks

[Deep Section]

SCHWINN is distributed by omnico not probike (Pro-ripoff) www.omnico.co.za

[Tumbleweed]

SCHWINN is distributed by omnico not probike (Pro-ripoff) www.omnico.co.za

 

sorry

[jugheaddave]

Thanks guys, I spoke to Lionel form Omnico, and he will sort it out for me.

 

He is going to send down the tool to my LBS, so they can re-rivnut the lug in place.

 

Thanks for the help.