Capricorn Posted January 13, 2010 Posted January 13, 2010 ?Because murray, you wouldn't really be south african if something wasnt stolen from you, even if still en route from a foreign country and dont delay contacting them in the hope the tracking details will change. Speed is often of the essence here in finding out exactly what's going on with your parcel. ?Capricorn2010-01-13 13:53:40
DownhillingKing Posted January 13, 2010 Author Posted January 13, 2010 Ja but I still don't know what I must say to CRC as what can they do about it?
Capricorn Posted January 13, 2010 Posted January 13, 2010 Murray: tell them your package is taking incredibly long, and you would like them to look into it from their side as they've contracted Parcelforce to do the delivery for them. tell them this delay is highly unusual considering previous deliveries for yourself and your friends., thus your concern.
DownhillingKing Posted January 13, 2010 Author Posted January 13, 2010 must I give them my tracking number
Capricorn Posted January 13, 2010 Posted January 13, 2010 Yes please Murray. All details necessary to determine where the parcel is. Order number, tracking number, items you ordered etc etc.
DownhillingKing Posted January 13, 2010 Author Posted January 13, 2010 when it says shipping I hope they don't really ship it in a boat as that would take Months!!!
DownhillingKing Posted January 13, 2010 Author Posted January 13, 2010 Surely the amount of chain growth on that must be huge having the pivots so far up
patches Posted January 14, 2010 Posted January 14, 2010 So email CRC with the tracking details and then e-mail parcel force. Why can't it just arrive and it all be so simple @DHK ... I feel your pain! I ordered a new stem and bars on the 19th Dec... STILL no news (my fault for being a Royal Mail cheap-skate). But with my next order of a new helmet (placed on the 26th Dec), I shipped via parcelforce, and since the 6th Jan, it just says "Left Origin Country", and hasn't changed status since then! Are you having the same problem?patches2010-01-14 08:00:34
DownhillingKing Posted January 14, 2010 Author Posted January 14, 2010 Mine says something a little dif but ja same sort of thing. I just hope our stuff arrives!!! this is what mine says. . .Parcel tracks/images/common/blank.gif/images/common/blank.gif/images/common/blank.gif/images/common/blank.gifDateTimeLocationTracking Event/images/common/blank.gif06-01-2010 02:44 International HubLeft origin country05-01-2010 22:23 International HubArrived at outward Office of Exchange05-01-2010 19:08 National HubSorted in hub04-01-2010 13:16 Belfast Central DepotOn route to hub04-01-2010 00:00 WDM OnlineParcel tracks/images/common/blank.gif/images/common/blank.gif/images/common/blank.gif/images/common/blank.gifDateTimeLocationTracking Event/images/common/blank.gif06-01-2010 02:44 International HubLeft origin country05-01-2010 22:23 International HubArrived at outward Office of Exchange05-01-2010 19:08 National HubSorted in hub04-01-2010 13:16 Belfast Central DepotOn route to hub04-01-2010 00:00 WDM Online
Capricorn Posted January 14, 2010 Posted January 14, 2010 according to that status, your parcel is still officially in the UK. Same with patches. Hence my strong suggestion you contact CRC and PF both to find out what's going on. Maybe their computerised system is at fault, who knows. Best to ask.
Capricorn Posted January 14, 2010 Posted January 14, 2010 done! thanks for the update Lets hope our stuff doesnt get lost like Murray's not funny at all. Also, in future, we should consolidate our purchases and rather go with UPS. I know it's a bit more money, but the peace of mind and speed of service is well worth the extra cost. CRC gives a full break down of the costs for the various services. Scroll down to the bottom of their webpages and click on Delivery.
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