droo Posted December 8, 2009 Share Just wondering if any of you helpful folk have the contact details for a Cell C director - I'm not getting any joy from their customer disservice email address, and they're starting to cost me more money than I'd care to give them. I'm in Kuwait at the moment, so don't feel like spending more money on hold on their helpline either. Either that or the communications ombudsman - or anyone else who could do something about my situation. Thanks...droo2009-12-08 11:08:32 Link to comment Share on other sites More sharing options...
Mutt Posted December 8, 2009 Share I would also like the communications ombudsman or similar details as I am currently being robbed by virgin mobile... If i find it i will post it. Link to comment Share on other sites More sharing options...
Mutt Posted December 8, 2009 Share Try this link - seems to have some relevant info. http://www.icasa.org.za/Complaints/tabid/66/Default.aspx Link to comment Share on other sites More sharing options...
Mavro Posted December 9, 2009 Share Cell C director Zwelakhe MankazanaCell C Headquarters Address150 Rivonia RoadSandown 2196 South Africa Phone: 27 11 324 4000Fax: 27 11 324 4004 Link to comment Share on other sites More sharing options...
droo Posted December 12, 2009 Share Thanks all - finally got it all sorted out (well, we'll see when the refund comes through...) through a connection at the chamber of commerce. Why it should be necessary to go through those sort of channels beats me, but it's done. Link to comment Share on other sites More sharing options...
Iwan Kemp Posted December 15, 2009 Share Yeah, I'm late. Whatever. But if you still need another contact here is the email ad of their "Retentions Consultant" SMohidien@cellc.co.za Hope all is sorted Link to comment Share on other sites More sharing options...
droo Posted December 17, 2009 Share Thanks Crow, still wondering what kind of retention that would be... And after being assured it was all sorted, I was billed again this month. So off to the director we go... Link to comment Share on other sites More sharing options...
Rider Rob Posted December 18, 2009 Share Hi Droo,Can I help? My mail address is rermes@cellc.co.za. Let me have any details and I'll get your problem sorted.RgdsRob Ermes. Link to comment Share on other sites More sharing options...
wisecrack Posted December 18, 2009 Share Ah an inside contact that's sweet of you Rob Link to comment Share on other sites More sharing options...
droo Posted December 18, 2009 Share Awesome, thanks... I'll send you all the details ASAP, including the guy who's meant to be sorting it out. Link to comment Share on other sites More sharing options...
Fairywings Posted December 18, 2009 Share All I can say is good luck with soerting ur acc out with Cell C. I have been trying for 4 years. No luck. Link to comment Share on other sites More sharing options...
Rider Rob Posted December 21, 2009 Share Except Droo has not contacted me! May he's sorted, if not here is my e-mail again. rermes@cellc.co.za Link to comment Share on other sites More sharing options...
Rider Rob Posted December 21, 2009 Share Correction. I should look at my mail before the HUB in future! Droo has been it contact. Link to comment Share on other sites More sharing options...
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