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New Bike Problems


traaidmark

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Hey guys,

 

 

 

I bought myself a brand new specialized xc pro, about three weeks ago, so it's still really new and stuff. It's not been ridden hard at all, mostly road and here and there a dirt road, and light singletrack. (work is keeping me away from Groenkloof :( )

 

 

 

From day one the brakes were rubbing on the discs, front and rear, badly, like if i spin the wheel it would almost immediately stop on it's own. I did try to fix this, with some help from you guys here on the hub, but it still rubbed, although much less. I decided to wait for the new week to take it in.

 

 

 

Then the rear suspension started creaking, which wasn't too bad, just REALLY annoying.

 

 

 

My rear brake developed a BAD metallicy sounding noise when i braked. I decided to not use that brake, as I don't want to mess up the bike within the first month lol. The front makes a noise on it's own, without braking, a shrill ping sound every now and then. i first thought it was a spoke, but it's definitely the disc.

 

 

 

My question, is the brake issues I am having really just because they are new and need to be ridden in? They are Avid Juicy fours. My dad's new bike with shimano brakes never rubbed, no problems at all, which is why i'm skeptical. I find it weird to buy that brand new expensive brakes (well, expensive for me) would be like this. FPC told me this when i took it in. They were really helpful and nice, but it just seems odd.

 

 

 

They said the creeking noise in my suspension was from my rear shock (fox triad II) being set up too hard (the guy at FPC when i bought it weighed me, then set it up for me. So he lowered the pressure, which made the bobbing more, but the creaked came back today.

 

 

 

I REALLY don't want to cause a fight or something at FPC, as they gave me a nice discount on the bike, and have always been good to us, this is the second bike i bought there, and i always buy all my stuff there. And I REALLY REALLY don't want to go marching in there all ****, and then it turns out they are right and i look look and idiot.

 

 

 

It's just that the bike was damn expensive for me, and I sort of want to get what I paid for. It rides like a dream, apart from those two issues.

 

 

 

Can you guys maybe shed some light here? IS the brakes just because it's new giving me issues and rubbing like that? IS the rear shock just being normal, and all specialized bikes creak?

 

 

 

 

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I won a MTB and just started riding. My rear wheel was rubbing against my rear stay, so I took it to the LBS and they said that you should always have a new bike set up properly. But in your case if you bought it from the shop, they should have set it up properly for you. I'd take it back and explain the noises...sure its just a few adjustments, if you paid that kinda money for a bike sure they'll do it free of charge.

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Guest Agteros

Just take the bike back, explain that the bike is recently purchased from them, explain the noises, and be polite about it.. No reason to pull an attitude

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Take it back once... be very nice and polite... if they continue with poor workmanship and sloppy work go back...but insist on watching them work.

 

 
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Yeah rather take it back and let THEM work on it, otherwise what will happen is that if there is a problem and you say you tinkered with the bike, they will blame YOU for it and that might void a warranty or something stupid.

 

SOmetimes one must just be caucious of how one says something or it might land you in the dwang ! Rahter just mention the issue and don't say you tried to remedy the problem.

 

I know this sounds kind of sneaky, but the fact is that shops tend to try to find a way to shift the blame and cover their own arses and you will be giving them hte perfect alliby to dodge the issue, even though the fault is their and/or specialized's...

 

WW.
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New brakes do take some time to work properly, the pads and rotors need to be bedded in. The avid rotors come with sharp unfinished edges (from the laser cutting I imagine) which can make the brakes sound rough at first. The ping you hear could just be the rotor hitting the pads when the rear hub/rotor flexes.

 

However they should be setup properly for you at the shop. Take it back, and once the brakes are properly centered, don't worry about the weird noises when using them as they should go away, and you can try braking smooth and hard down a hill to bed the rotors in. As for the shock creaking, maybe the seal needs some lube, totally unacceptable to ride with though, both for you and your riding buddies. Your shop must sort this out, I test rode a Specialised Enduro the other day with a creaking shock and after 10 minutes it was driving me mad!

 

Take it back, explain your issues, you spent your hard earned money on a fine bike and these are problems which it is the shops responsibility to sort out - discounted or not.

 

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thanks guys, yeah I'm not an attitude guy. i just dont get why a brand new brakeset would rub that badly. but thanks will take it in tommorow and ask them to have another look.

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I bought a brand new bike came Scott came with avid juicy 3.5's and the rotors were touching the disk. went back and they adjusted and when i took the wheel off and on again it touched again.Went back and they tried a new brake from another bike same problem finally they offered to upgrade me to Avid juicy 7 with a pay in of course and the brakes are perfect have not touched once. Food for thought

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Make sure the wheels are centered when you put them on again or one side if the rotor will touch the brake pad. 

Also try to use some spacers or adjust the caliper so it sits right and isn't touching the pads. 

 

Thing is shop assemble the bike, but seem to not always check if they did it correctly.  Like my lbs cleaned the bb thread area and moved the front derialler so when I got it back it was skew and the chain touching the cage. 

 

Just had to adjust it, small thing easily overlooked but quite annoying actually to get it back like that...
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get them to check the pivot bolts as a loose one can cause a creak, and yes it can happen on a new bike...

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you guys are awesome. thanks. techguy, i meant with the new bike that is it something that needs to be ridden in, and will go away. Because that's what I have been told.

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No a creak shouldn't be there, if anything it'll develop as the bike gets older and dirt gets into various places but not when its a couple months old. When I strip a bike you would be amazed at some of the crud that comes out of bearings and nooks that never see the light of day normally...

 

The brake story as well, the Avids I've found notorious for being tricky to set up but once set up can be good...
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