Superb Service on Magic Light

[Vetseun]

I was doing a night ride last week when all of a sudden my magic light went dim with a yellow mark in the middle of the beam. I first thought that I maybe hadnt recharged correctly. Put it on charge when I got home but it didnt help. Took the light to my LBS on Friday morning, they phoned the supplier, he said they should courier the light to him. Monday afternoon I got a call from my LBS my light was back and had a new globe installed. Now this impresses me. I live in Bloem and within one and a half working days my light was returned to the supplier, the problem rectified and it was back with me at no cost to me. That is why I am a magiclight fan!

[bradjackson]

I was doing a night ride last week when all of a sudden my magic light went dim with a yellow mark in the middle of the beam. I first thought that I maybe hadnt recharged correctly. Put it on charge when I got home but it didnt help. Took the light to my LBS on Friday morning, they phoned the supplier, he said they should courier the light to him. Monday afternoon I got a call from my LBS my light was back and had a new globe installed. Now this impresses me. I live in Bloem and within one and a half working days my light was returned to the supplier, the problem rectified and it was back with me at no cost to me. That is why I am a magiclight fan!

 

Hey thanks for the positive feedback. Its nice when a compliment comes full circle.

We strive to give the LBS's the best service possible so they can look good to their customers too!!

 

I'm about to make your day even better!!

 

We didn't just swap out your LED, we gave you an entirely new light and you'll notice its the newer, upgraded version of the MJ808 with:

 

Stronger, more flexible and heat resistant cabling

Thermal protection so it will drop itself to a lower setting if it begins overheating, and will automatically revert to the higher output once it cools down sufficiently

And last but not least, it features a 4 stage power level indicator so you'll always know how much charge is left in your battery.

 

Happy night riding!!

[Drenalinjunkie]

Damn! Now thats service! Well done Brad! I will be putting my name up soon for one of your lights. My BIL Wesson also says he got great service from you this week.

[Grantc]

I agree with the bloody agent - i had a magic light battery that went kaput on me. Brad replaced it without any questions, even offering a free upgrade to a higher capicity battery, all within two days. Brad for President

[Vetseun]

Thanks Brad, only discovered the extra's yesterday afternooon when I collected my light. Told all my buddies at the nightride last night.

Hey thanks for the positive feedback. Its nice when a compliment comes full circle.

We strive to give the LBS's the best service possible so they can look good to their customers too!!

 

I'm about to make your day even better!!

 

We didn't just swap out your LED, we gave you an entirely new light and you'll notice its the newer, upgraded version of the MJ808 with:

 

Stronger, more flexible and heat resistant cabling

Thermal protection so it will drop itself to a lower setting if it begins overheating, and will automatically revert to the higher output once it cools down sufficiently

And last but not least, it features a 4 stage power level indicator so you'll always know how much charge is left in your battery.

 

Happy night riding!!